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Adaptable Recruitment are delighted to be working with a reputable Liverpool based business who is looking to recruit a high calibre Credit Control Manager to join their team.
Salary and Benefits
Up to £45k DOE
Hybrid working ( 2 days in office)
Bupa/ Medicash
Life Insurance and Income protection insurance
25 days holiday + BH
Option to buy and sell holidays
Job duties and responsibilities
- Lead, motivate and develop a team of four Credit Controllers, creating a high-performing and collaborative environment.
- Manage team workloads, performance, KPIs and collection targets to ensure business objectives are achieved.
- Oversee the end-to-end credit control and debt recovery process.
- Drive cash collection performance and reduce aged debt across the firm's client portfolio.
- Manage and resolve complex, sensitive and escalated debtor matters.
- Set, monitor and maintain client credit limits, ensuring effective credit risk management.
- Build strong relationships with senior stakeholders to support effective debtor management and cash collection.
- Challenge stakeholders appropriately where action is required to improve collection outcomes.
- Monitor debtor performance and identify emerging trends, risks and opportunities.
- Produce and analyse management information relating to aged debt, cash collections and team performance.
- Ensure compliance with firm policies, procedures and regulatory requirements relating to credit control and debt recovery.
- Identify and implement process improvements to enhance efficiency, reporting and collection performance.
- Support wider finance and working capital initiatives across the firm.
About you
- Proven experience managing, coaching and developing a credit control team.
- Strong knowledge of the end-to-end credit control and debt recovery process.
- Experience managing aged debt, cash collection performance, debtor portfolios and collection KPIs.
- Experience setting, monitoring and maintaining client credit limits.
- Confidence working with and influencing senior stakeholders. xgikmsk
- Strong communication and relationship management skills, with the ability to challenge constructively where appropriate.
- Experience dealing with complex, sensitive or escalat Please click on the apply button to read the full job description
Credit Control Manager in Liverpool employer: Adaptable Recruitment
Join a dynamic not-for-profit organisation near Warrington, where you will be part of a supportive and collaborative work culture that values employee growth and development. With a competitive salary, generous holiday allowance, and the flexibility of hybrid working, this role offers a unique opportunity to make a meaningful impact while enjoying a balanced work-life environment. Experience the benefits of free on-site parking and the chance to work within a team that prioritises problem-solving and engagement with the wider community.
