Cleaning Supervisor in Liverpool

Full Time | 37.5 Hours Per Week | 5 Days Across 7

Adaptable Recruitment are delighted to be working exclusively with a growing, family-run cleaning services business based in Liverpool to recruit a Cleaning Manager.

This is an exciting opportunity for an experienced cleaning professional who is passionate about delivering exceptional standards whilst developing and supporting others.

We're looking for someone who can do far more than deliver an outstanding clean. This role will play a key part in the continued growth of the business through recruitment, onboarding, training, quality management and team leadership.

Working closely with the leadership team, you'll take ownership of implementing, delivering and continuously developing the company's cleaning training programme, helping to recruit, onboard and develop new team members whilst driving consistently high standards across all areas of the business.

If you're passionate about developing people, have exceptional attention to detail and enjoy leading from the front, we'd love to hear from you.

The Role

This is a hands-on management position that combines operational cleaning responsibilities with leadership, recruitment, training and people development.

You'll oversee cleaning standards across a variety of domestic and specialist cleaning appointments whilst taking ownership of recruitment, onboarding, training and development across the cleaning team.

You'll support new starters from application through to sign-off, ensuring they receive the coaching, guidance and support needed to succeed. You'll also work closely with existing team members to identify development opportunities, deliver refresher training and maintain consistently high standards.

Alongside your management responsibilities, you'll remain actively involved in the day-to-day operation, carrying out cleaning duties, supporting the team and providing cover during periods of annual leave, sickness and increased demand.

This is a fantastic opportunity for somebody who wants to make a genuine impact and play a key role in shaping the future growth of a successful local business.

Key Responsibilities

Operations & Service Delivery

• Carry out and oversee domestic, deep and end-of-tenancy cleans
• Lead cleaning teams across multiple client appointments
• Ensure consistently high standards of cleaning and customer service
• Conduct spot checks, quality audits and service reviews
• Monitor productivity, efficiency and service delivery
• Support sickness, holiday and urgent cover requirements when needed
• Communicate effectively with clients, cleaners and the leadership team
• Lead by example and demonstrate best practice at all times

Recruitment & Onboarding

• Take ownership of cleaning vacancies from advertising through to onboarding
• Screen applications and conduct interviews
• Coordinate trial shifts, inductions and onboarding activities
• Support hiring recommendations, with final hiring decisions remaining with management
• Manage each new starter's journey from recruitment through to successful sign-off
• Create a professional, positive and welcoming employee experience

Training & Development

• Take ownership of implementing, delivering and continuously improving the company's cleaning training programme
• Deliver practical training, coaching and mentoring to new and existing team members
• Manage each new starter's training journey from onboarding through to sign-off
• Identify skills gaps and development opportunities across the team
• Deliver refresher training and ongoing coaching where required
• Maintain training records, competency assessments and quality standards
• Drive consistency in cleaning standards and working practices across the business
• Work closely with management to continually improve service delivery and operational excellence
• Motivate, support and develop cleaning teams
• Provide coaching, guidance and constructive feedback
• Promote a positive and collaborative team culture
• Act as a key point of support for operational queries and challenges
• Encourage accountability, professionalism and continuous improvement
• Take ownership of issues and see them through to resolution

About You

We're keen to speak with candidates who have:

• Strong professional cleaning experience
• Previous supervisory, team leader or management experience
• Experience training, mentoring, coaching or developing others
• Excellent communication and organisational skills
• Exceptional attention to detail and commitment to delivering high standards
• The ability to manage multiple priorities and work independently
• A proactive, solutions-focused approach
• A nurturing and supportive style with the confidence to lead by example
• Strong follow-through and a genuine sense of ownership
• A full UK driving licence and access to your own vehicle

We'd Love To Hear From People Who

• Are currently working as a Cleaning Supervisor or Team Leader and are ready to progress
• Have experience managing, mentoring or developing cleaning teams
• Enjoy coaching, training and supporting others
• Have experience supporting recruitment, onboarding or employee development
• Want to play a key role in the growth and success of a growing business

What's On Offer

• Salary of £29,000 - £30,000 DOE
• 28 days holiday including bank holidays
• Company pension scheme
• Business mileage paid for authorised travel
• Ongoing training and development
• Opportunity to influence recruitment, onboarding and training processes
• Long-term progression opportunities within a growing business
• Supportive and collaborative working environment
• Company vehicle available for business use where appropriate, subject to availability and driving record approval

Additional Information

• Working pattern of five days across seven, with flexibility to work weekends if required
• This is a hands-on role and regular cleaning responsibilities remain an important part of the position
• Candidates must have access to their own vehicle
• Appointment will be subject to a satisfactory DBS check

Interested?

This is a fantastic opportunity to join a growing organisation where you'll play a key role in shaping the team, developing people and maintaining exceptional service standards.

If you're passionate about cleaning, enjoy helping others succeed and want to make a real impact within a growing business, we'd love to hear from you.