Credit Control Administrator

Credit Control Administrator / £25,500 / Liverpool City Centre / Hybrid / AAT Study Support

Adaptable Recruitment are working with a growing and reputable business in Liverpool City Centre who are looking for a Credit Control Administrator to join their team.

Package:

• Salary £24,000 – £25,500
• AAT Study Support
• 25 days annual leave + bank holidays (increases with service)
• Healthcare cash plan
• Life Assurance
• Discretionary bonus scheme
• Access to EAP

Job Duties:

• Monitor and maintain aged debt levels, taking proactive steps to address overdue accounts and ensure smooth cash allocation processes.
• Coordinate closely with internal teams to implement changes, including pricing adjustments and modifications.
• Provide quick and accurate responses to customer inquiries via phone and email, prioritising customer satisfaction.
• Investigate and resolve complaints effectively, liaising with all relevant stakeholders to achieve satisfactory outcomes.
• Oversee claims and arrears processes, ensuring compliance with established service-level agreements.
• Contribute to financial operations by assisting with accounts payable, new business checks, and other administrative tasks.
• Support the team by handling additional duties as assigned, helping achieve broader business goals.
• Identify opportunities for process improvements and suggest solutions to enhance team efficiency.
• Build and maintain positive relationships with both internal departments and external partners.

Who will I report into?
This role will report directly into the Finance Manager.

When will interviews be taking place?
Interviews will be happening ASAP.

Ideal experience?

• Credit Control and billing experience desirable.
• AAT qualification or working towards desirable.
• Excellent communication and time management skills.
• A \’can do\’ attitude.

Please apply by clicking apply now and uploading your CV ASAP.

For more details contact Nichola Watson.

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