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- Tasks: Support customer orders from start to finish and ensure smooth operations.
- Company: Join a well-established business in the card, print, and manufacturing sector.
- Benefits: Earn up to £27,000, enjoy 25 days holiday, and receive ongoing training.
- Why this job: Be part of a positive team culture and make a real impact on customer satisfaction.
- Qualifications: Strong attention to detail and previous experience in admin or customer service is a plus.
- Other info: Clear opportunities for progression in a structured, process-driven environment.
The predicted salary is between 27000 - 27000 £ per year.
Skelmersdale
Up to £27,000 (DOE)
Permanent | Full-time | Office-based
What is on offer?
- Up to £27,000 depending on experience
- 25 days holiday + bank holidays
- Onsite parking
- Clear opportunities for progression
- Ongoing training and support
- A really positive, supportive team culture
The role:
This is a varied, process-led role where you will support customer orders from start to finish, working closely with different teams to ensure everything runs smoothly. Attention to detail and organisation are an important part of this role, you will be required to listen to customer requests and process these requests in a timely and accurate manner.
Key responsibilities:
- Set up, manage and update customer job records within the system
- Maintain stock codes and ensure all data is accurate
- Create clear process guides and instructions for internal teams
- Act as a key point of contact for customers, providing updates and handling queries
- Work closely with Production, Planning, IT, Quality and Logistics teams
- Track order timelines and performance, producing reports where needed
- Handle incoming calls and ensure accurate message taking
- Use systems such as Excel, Outlook, Acrobat and internal platforms daily
About you:
- Strong attention to detail with a high level of accuracy
- Enjoys working in a structured, process-driven environment
- Confident multitasker who can prioritise in a fast-paced setting
- Clear and professional communicator
- Organised, proactive and solutions-focused
- A positive team player who enjoys contributing to improvements
- Previous experience in admin, customer service or a production/manufacturing environment is beneficial
Customer Operations Administrator in Wigan employer: ADAPTABLE RECRUITMENT LTD
Contact Detail:
ADAPTABLE RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operations Administrator in Wigan
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or projects that highlight your attention to detail and organisational skills. This will help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Operations Administrator in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Operations Administrator role. Highlight your experience in admin and customer service, and don’t forget to showcase your attention to detail and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your ability to handle customer queries and your experience with systems like Excel and Outlook.
Showcase Your Team Spirit: We love a positive team player! In your application, share examples of how you've contributed to team success in previous roles. This will show us that you’re not just about individual achievements but also about supporting your colleagues.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ADAPTABLE RECRUITMENT LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Operations Administrator. Familiarise yourself with the key tasks like managing customer job records and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this role requires a strong attention to detail, prepare examples from your past experiences where you've successfully managed data or handled customer requests accurately. Be ready to discuss how you ensure precision in your work, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to multitask. Think of scenarios where you've had to prioritise tasks or resolve customer issues effectively. Practising these responses will help you feel more confident during the interview.
✨Emphasise Teamwork and Communication
As a Client Services Administrator, you'll be working closely with various teams. Highlight your experience in collaborative environments and your communication skills. Share specific instances where you've contributed to team success or improved processes, as this will showcase your fit for their positive team culture.