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- Tasks: Manage customer interactions and resolve queries with professionalism.
- Company: Well-established Liverpool business known for its supportive culture.
- Benefits: Competitive salary, 25 days holiday, and a collaborative team environment.
- Other info: Full-time, office-based role with immediate start and stability.
- Why this job: Join a high-performing team and gain valuable experience in customer service.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 28000 - 28000 £ per year.
At Adaptable Recruitment we are delighted to be working with a well-established Liverpool business who are looking to recruit a Temporary Customer Service Advisor to support their busy, high-performing team. This is an excellent opportunity to join a company recognised for its supportive culture and collaborative working environment.
Location: Liverpool (Full-Time, Office-Based)
Immediate Start
Salary: £28,000
Working Hours: Monday - Friday, 9:00am - 5:00pm
Main Responsibilities to Include:
- Managing a mix of inbound and outbound customer interactions
- Dealing with queries professionally, ensuring timely and effective resolutions
- Maintaining accurate customer records within the CRM system
- Following up on enquiries to ensure a high level of customer satisfaction
- Providing general administrative support to the wider team
Ideal Candidate:
- Previous experience in a customer service or call-driven environment
- Strong communication skills with a confident and professional telephone manner
- Comfortable working with CRM systems and internal databases
Benefits to Include:
- Salary equivalent of £28,000
- 25 days holiday plus bank holidays
- Full-time, office-based role offering stability and team collaboration
- Opportunity to gain experience within a reputable Liverpool-based organisation
Customer Service Administrator in Warrington employer: ADAPTABLE RECRUITMENT LTD
Contact Detail:
ADAPTABLE RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Warrington
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost our confidence and help us handle tricky questions like a pro during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about team dynamics or how they measure success shows that we’re engaged and ready to contribute to their supportive culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications and follow up easily if needed.
We think you need these skills to ace Customer Service Administrator in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Administrator role. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any sneaky typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ADAPTABLE RECRUITMENT LTD
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult situations in the past and what strategies you use to ensure customer satisfaction. This will show that you understand the role and can contribute positively to the team.
✨Familiarise Yourself with CRM Systems
Since the job involves working with CRM systems, it’s a good idea to familiarise yourself with common platforms. If you’ve used any specific systems before, be prepared to talk about your experience. This will demonstrate your readiness to hit the ground running.
✨Practice Your Communication Skills
Strong communication is key in this role. Practice answering common interview questions out loud, focusing on clarity and professionalism. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences.
✨Show Enthusiasm for Team Collaboration
The company values a supportive culture, so express your enthusiasm for working in a team environment. Share examples of how you’ve successfully collaborated with others in previous roles, highlighting your ability to contribute to a positive workplace atmosphere.