At a Glance
- Tasks: Manage customer accounts and drive sales in a fast-paced environment.
- Company: Established electrical wholesale business with a supportive team culture.
- Benefits: Up to £32,500 salary, bonuses, healthcare, and flexible working hours.
- Other info: Clear progression opportunities and a dynamic work environment.
- Why this job: Take ownership of accounts and progress your career in a rewarding role.
- Qualifications: Experience in wholesale and strong communication skills are essential.
The predicted salary is between 32500 - 32500 £ per year.
An exciting opportunity has arisen within the electrical wholesale / hazardous area equipment industry for a driven and proactive Customer Service Account Manager to join a growing and well-established business.
This role sits at the heart of the sales operation - perfect for someone who enjoys managing customer relationships, driving sales performance, and working in a fast-paced, commercially focused environment.
What's On Offer
- Salary up to £32,500 (negotiable)
- Company-wide bonus + local incentive scheme
- Medicash healthcare plan
- 9am-4pm core hours with agile working flexibility
- 25 days holiday + bank holidays, with the option to earn more
- Clear progression and development opportunities
- On-site parking
- Quarterly/bi-annual field-based client meetings
- Strong, supportive team culture within a growing business
The Role
You'll be responsible for managing and developing existing customer accounts while supporting the wider sales function. This is a highly dynamic position where you'll coordinate the sales process end-to-end and play a key role in helping the business achieve its targets.
Key responsibilities include:
- Processing sales quotations, orders, and purchase orders efficiently
- Managing and developing assigned customer accounts
- Proactively following up on quotations to win business
- Expediting orders and resolving queries with customers and suppliers
- Handling returns and non-conformances in line with procedures
- Maintaining accurate and up-to-date CRM records
- Supporting Business Development Managers
- Contributing to continuous improvement initiatives
What We're Looking For
- Previous experience within a wholesale environment (essential)
- Electrical industry experience (preferred but not essential)
- A sales-driven, ambitious mindset with a proactive approach
- Strong communication and relationship-building skills
- Highly organised with excellent time management
- Confident using IT systems and CRM tools
- A self-starter who thrives in a fast-paced environment
Why Apply?
If you're looking for a role where you can take ownership of accounts, drive sales, and genuinely progress your career, this is a fantastic opportunity to join a forward-thinking organisation that invests in its people and rewards performance.
Customer Service Account Manager in Runcorn employer: ADAPTABLE RECRUITMENT LTD
Join a dynamic and supportive team as a Customer Service Account Manager in Runcorn, where your contributions are valued and rewarded. With a competitive salary, comprehensive benefits including a healthcare plan and generous holiday allowance, and clear pathways for career progression, this company fosters a culture of growth and collaboration. Experience the excitement of working in a fast-paced environment while building meaningful customer relationships and driving sales success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Account Manager in Runcorn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the electrical wholesale sector. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Customer Service Account Manager. Highlight your relationship-building skills and sales-driven mindset to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Service Account Manager in Runcorn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in customer service and any sales achievements to show us you're the right fit for the Customer Service Account Manager position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our needs. Be sure to mention your proactive approach and relationship-building skills.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your sales-driven mindset. Numbers speak volumes, so if you've increased sales or improved customer satisfaction, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. We can’t wait to hear from you!
How to prepare for a job interview at ADAPTABLE RECRUITMENT LTD
✨Know Your Stuff
Before the interview, make sure you research the company and its products. Understand their customer service approach and how they handle sales processes. This will show that you're genuinely interested and prepared to contribute to their success.
✨Showcase Your Experience
Be ready to discuss your previous experience in a wholesale environment. Highlight specific examples where you've successfully managed customer accounts or driven sales performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Communication Skills
As a Customer Service Account Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios to showcase your problem-solving skills during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team culture, the company's approach to customer relationships, or how they measure success in this role. This shows your enthusiasm and helps you gauge if it's the right fit for you.
