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- Tasks: Manage customer interactions and resolve queries with professionalism.
- Company: Join a well-established Liverpool business known for its supportive culture.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a collaborative team environment.
- Other info: Immediate start available for motivated candidates looking for stability.
- Why this job: Gain valuable experience in customer service while working in a dynamic office setting.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 28000 - 28000 £ per year.
At Adaptable Recruitment we are delighted to be working with a well-established Liverpool business who are looking to recruit a Temporary Customer Service Advisor to support their busy, high-performing team. This is an excellent opportunity to join a company recognised for its supportive culture and collaborative working environment.
Location: Liverpool (Full-Time, Office-Based) Immediate Start
Salary: £28,000
Working Hours: Monday - Friday, 9:00am - 5:00pm
Main Responsibilities to Include:
- Managing a mix of inbound and outbound customer interactions
- Dealing with queries professionally, ensuring timely and effective resolutions
- Maintaining accurate customer records within the CRM system
- Following up on enquiries to ensure a high level of customer satisfaction
- Providing general administrative support to the wider team
Ideal Candidate:
- Previous experience in a customer service or call-driven environment
- Strong communication skills with a confident and professional telephone manner
- Comfortable working with CRM systems and internal databases
Benefits to Include:
- Salary equivalent of £28,000
- 25 days holiday plus bank holidays
- Full-time, office-based role offering stability and team collaboration
- Opportunity to gain experience within a reputable Liverpool-based organisation
Customer Service Administrator in Liverpool employer: ADAPTABLE RECRUITMENT LTD
Contact Detail:
ADAPTABLE RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Liverpool
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost our confidence and help us handle tricky questions like a pro during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about team dynamics or how they measure success shows that we’re engaged and ready to contribute to their supportive culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace Customer Service Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you’ve handled customer interactions in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ADAPTABLE RECRUITMENT LTD
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, culture, and what they do. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Common Customer Service Scenarios
Think about typical customer service situations you might face in the role. Prepare examples from your past experience where you successfully resolved issues or handled difficult customers. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and answering questions.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the team, the company culture, or the specific challenges they face. This shows that you’re engaged and thinking critically about how you can contribute to their success.