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- Tasks: Manage customer interactions and provide effective resolutions in a supportive team.
- Company: Well-established Liverpool business known for its collaborative culture.
- Benefits: Competitive salary, 25 days holiday, and a stable full-time role.
- Other info: Immediate start with opportunities for professional growth.
- Why this job: Join a high-performing team and gain valuable experience in customer service.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 28000 - 28000 £ per year.
At Adaptable Recruitment we are delighted to be working with a well-established Liverpool business who are looking to recruit a Temporary Customer Service Advisor to support their busy, high-performing team. This is an excellent opportunity to join a company recognised for its supportive culture and collaborative working environment.
Location: Liverpool (Full-Time, Office-Based) Immediate Start
Salary: £28,000
Working Hours: Monday - Friday, 9:00am - 5:00pm
Main Responsibilities to Include:
- Managing a mix of inbound and outbound customer interactions
- Dealing with queries professionally, ensuring timely and effective resolutions
- Maintaining accurate customer records within the CRM system
- Following up on enquiries to ensure a high level of customer satisfaction
- Providing general administrative support to the wider team
Ideal Candidate:
- Previous experience in a customer service or call-driven environment
- Strong communication skills with a confident and professional telephone manner
- Comfortable working with CRM systems and internal databases
Benefits to Include:
- Salary equivalent of £28,000
- 25 days holiday plus bank holidays
- Full-time, office-based role offering stability and team collaboration
- Opportunity to gain experience within a reputable Liverpool-based organisation
Customer Service Administrator in Birkenhead employer: ADAPTABLE RECRUITMENT LTD
Contact Detail:
ADAPTABLE RECRUITMENT LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Birkenhead
✨Tip Number 1
Get to know the company culture before your interview. Research their values and mission, and think about how your experience aligns with them. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly is key. Try role-playing common customer scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a simple way to keep yourself on their radar.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining our awesome team at Adaptable Recruitment.
We think you need these skills to ace Customer Service Administrator in Birkenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Administrator role. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any sneaky typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity with our supportive team!
How to prepare for a job interview at ADAPTABLE RECRUITMENT LTD
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled customer queries in the past and what strategies you used to ensure satisfaction. This will show that you understand the role and can bring valuable experience to the team.
✨Familiarise Yourself with CRM Systems
Since the job involves working with CRM systems, it’s a good idea to familiarise yourself with common platforms. If you’ve used any specific systems before, be prepared to talk about your experience. This will demonstrate your technical skills and readiness to hit the ground running.
✨Practice Your Communication Skills
Strong communication is key for this role. Practice answering common interview questions out loud, focusing on clarity and professionalism. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and handling potential customer scenarios.
✨Show Enthusiasm for Team Collaboration
The company values a supportive culture and teamwork, so express your enthusiasm for working collaboratively. Share examples of how you’ve contributed to a team in the past and how you can support your colleagues in this new role. This will help you stand out as a candidate who fits well with their culture.