At a Glance
- Tasks: Lead and develop the Account Management team to drive customer growth and retention.
- Company: Established UK business with a focus on commercial performance and team development.
- Benefits: Up to £67,000 salary, car allowance, bonus, hybrid working, and generous holiday.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving change and developing high-performing teams.
- Qualifications: Proven leadership experience in Account Management or similar fields.
The predicted salary is between 56250 - 68750 £ per year.
- Head of Account Management
- North West (Hybrid Working) | Up to £67,000 + £5,400 Car Allowance + Bonus
The Opportunity
We are exclusively partnering with a well-established UK business to recruit an experienced Head of Account Management.
Reporting directly to the Managing Director, this is a key leadership role responsible for driving commercial performance, customer retention, revenue forecasting and team development.
This is far more than a traditional account management position.
We are looking for a commercially driven leader who can take ownership of performance, develop a high-performing team, strengthen customer engagement and drive business growth.
- Key Areas of Focus
- Forecasting & Ownership of Numbers
- Own company revenue forecasting and performance reporting.
- Deliver accurate forecasts and communicate risks and opportunities.
- Drive accountability for revenue performance.
- Leadership & Team Development
- Lead, coach and develop the Account Management team.
- Create a culture of accountability and continuous improvement.
- Inspire, motivate and challenge the team to maximise performance.
- Commercial Growth
- Drive customer retention, profitability and account development.
- Identify opportunities to increase revenue within existing accounts.
- Support pricing strategies, commercial reviews and contract negotiations.
- Sales & Customer Engagement
- Lead from the front in developing customer relationships.
- Encourage greater face-to-face customer engagement.
- Promote a proactive and commercially focused approach to account management.
- Driving Change
- Bring fresh ideas and challenge existing ways of working.
- Build credibility with customers and stakeholders.
- Drive improvements across the function and wider business.
Responsibilities
- Lead and develop the Account Management function.
- Conduct regular account reviews, forecasting meetings and performance discussions.
- Manage strategic customer relationships and support account growth.
- Develop customer retention and commercial growth strategies.
- Monitor performance trends and identify opportunities for improvement.
- Collaborate with internal teams to ensure exceptional customer outcomes.
- Support commercial negotiations and customer reviews.
About You
- Proven leadership experience within Account Management, Client Services, Sales or Commercial functions.
- Strong forecasting capability and commercial awareness.
- Track record of driving customer growth and retention.
- Experience developing high-performing teams.
- Excellent communication and stakeholder management skills.
- Proactive, resilient and results focused.
Experience within print, packaging, manufacturing, fulfilment or a similar complex B2B environment would be advantageous.
However, exceptional candidates from other sectors will also be considered.
Package
- Salary up to £67,000 DOE
- £5,400 Car Allowance
- 26 Days Holiday + Bank Holidays
- Pension Scheme
- Cycle to Work Scheme
- Employee Discounts Platform
- Hybrid Working
If you're a commercially focused leader with the ability to own performance, develop people and drive customer growth, we'd love to hear from you.
Head of Account Management in Skelmersdale employer: Adaptable Recruitment Careers
Join a dynamic fintech company in Ipswich, where innovation meets collaboration. As an AI Developer, you'll be part of a forward-thinking team dedicated to creating impactful AI solutions that streamline business processes. With a strong emphasis on employee growth, you will have access to cutting-edge technologies and the opportunity to learn from industry experts, all within a supportive and inclusive work culture that values your contributions.
Contact Details:
Adaptable Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Account Management in Skelmersdale
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Account Management role at Adaptable Recruitment Careers!
We think you need these skills to ace Head of Account Management in Skelmersdale
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Adaptable Recruitment Careers. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
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How to prepare for a job interview at Adaptable Recruitment Careers
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at Adaptable Recruitment Careers. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
