At a Glance
- Tasks: Advocate for housing solutions and support individuals in navigating resources.
- Company: Join ADAPT Community Network, a passionate team empowering lives of those with disabilities.
- Benefits: Competitive salary, paid training, and industry-leading benefits await you.
- Other info: Diverse and inclusive workplace committed to equity and belonging.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Degree in Social Work or related field preferred; experience with vulnerable populations is a plus.
The predicted salary is between 50000 - 55000 € per year.
Why Join ADAPT? It’s more than a job; it’s a calling. It’s where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.
For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth.
SUMMARY
The Housing Advocate provides housing advocacy, resource navigation, case coordination, and administrative support to individuals and families through the Housing Assistance Services (HAS) program. This role also supports the Older Adult Home Modification Program (OAHMP) through administrative, program tracking, and HUD related compliance tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide housing advocacy, information, referrals, and resource navigation to individuals and families.
- Assist clients with housing applications, subsidy programs, recertifications, and housing‑related documentation.
- Support individuals and families in addressing housing barriers, including benefits concerns and landlord/tenant issues.
- Maintain an organized caseload and ensure timely follow‑up, communication, and advocacy efforts.
- Document all case activity, client communication, referrals, and progress notes in accordance with agency standards and timelines.
- Conduct outreach and respond to walk‑ins, scheduled appointments, and telephone inquiries in a professional and timely manner.
- Research and provide information regarding housing resources, community programs, and supportive services.
- Enter, maintain, and track client information within program databases, tracking systems, and electronic records.
- Assist with intake documentation, file maintenance, scheduling coordination, and follow‑up activities.
- Prepare reports, spreadsheets, and supporting documentation for program tracking, internal reporting, and compliance‑related activities.
- Coordinate communication with clients, landlords, contractors, community partners, and outside service providers as directed.
- Participate in team meetings, case conferences, outreach activities, presentations, and community engagement efforts.
- Maintain confidentiality and handle sensitive client information in accordance with agency policies and compliance standards.
- Provide general administrative and operational support to the Housing Services team.
- Perform other related duties and special projects as assigned.
QUALIFICATIONS
- Bachelor’s degree in Social Work, Human Services, or a related field preferred.
- Associate’s degree in Human Services or a related field with a minimum of two (2) years of full‑time related experience will be considered.
- High School Diploma or GED with a minimum of five (5) years of full‑time related experience working with homeless, underserved, or vulnerable populations will also be considered.
- Experience in housing services, case management, advocacy, community outreach, or human services preferred.
- Experience working with individuals with intellectual and developmental disabilities and/or older adults preferred.
- Bilingual Spanish preferred.
- Strong written, verbal, and interpersonal communication skills.
- Excellent organizational, multitasking, and time‑management abilities.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Ability to interact effectively and professionally with the people we support, families, staff, community partners, landlords, and outside agencies.
- Ability to maintain confidentiality and adhere to program and compliance requirements.
- Proficiency in Microsoft Office Suite, email systems, databases, and other computer applications.
- Ability to work independently and collaboratively within a team environment.
- Passion for ADAPT’s mission and demonstrates a commitment to the non‑profit disability sector.
COMPENSATION: $50,000 - $55,000 Annually + Industry‑Leading Benefits!
At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported by leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture.
ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.
Housing Advocate in London employer: ADAPT Community Network
ADAPT Community Network is an exceptional employer that combines passion with purpose, offering a supportive and collaborative work culture for its employees. With competitive benefits, paid training, and ample opportunities for career growth, ADAPT empowers its staff to make a meaningful impact in the lives of individuals with developmental disabilities across New York City. Join a diverse team dedicated to fostering inclusivity and creating a positive environment where everyone can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Advocate in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing and advocacy sectors. Attend local events or join online groups where you can connect with others who share your passion for helping individuals with developmental disabilities.
✨Tip Number 2
Prepare for interviews by researching ADAPT Community Network thoroughly. Understand their mission and values, and think about how your experiences align with their goals. This will show them you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Housing Advocate, you'll need to interact with clients, landlords, and community partners. Role-play common scenarios with friends or family to build your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the ADAPT team and making a difference in the lives of those we support.
We think you need these skills to ace Housing Advocate in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see how your values align with our mission at ADAPT, so don’t hold back on sharing why this role excites you!
Tailor Your Experience:Make sure to highlight your relevant experience in housing services or advocacy. We’re looking for specific examples that demonstrate your skills and how they relate to the responsibilities of the Housing Advocate role.
Be Organised:Keep your application neat and structured. Use clear headings and bullet points where necessary. This not only makes it easier for us to read but also shows off your organisational skills, which are key for this position!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing team culture!
How to prepare for a job interview at ADAPT Community Network
✨Know Your Stuff
Before the interview, dive deep into ADAPT's mission and values. Understand their commitment to supporting individuals with developmental disabilities. This will help you connect your passion for advocacy with their purpose during the conversation.
✨Showcase Your Experience
Be ready to discuss your previous experience in housing services or case management. Prepare specific examples of how you've helped clients navigate housing barriers or provided support to vulnerable populations. This will demonstrate your hands-on knowledge and commitment.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the Housing Advocate role and ADAPT’s programs. This shows your genuine interest in the position and helps you understand how you can contribute to their mission effectively.
✨Highlight Your Communication Skills
Since the role involves a lot of interaction with clients, landlords, and community partners, be sure to emphasise your strong communication skills. Share examples of how you've successfully navigated challenging conversations or resolved conflicts in the past.
