At a Glance
- Tasks: Support the service department by scheduling jobs and maintaining accurate records.
- Company: Join Adams Morey, a leading DAF truck dealer with a collaborative culture.
- Benefits: Enjoy competitive salary, employee discounts, and career development opportunities.
- Other info: Exciting move to a new site and excellent career growth potential.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Previous admin experience, strong organisational skills, and confident communication.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an organised and proactive Service Administrator to join our team at Adams Morey Salisbury, with an exciting move to our new Andover site planned in the near future. This is a key role supporting the service department, ensuring jobs are scheduled efficiently, records are accurate, and customers receive a high level of service.
Salary: Dependent on experience (will be discussed at interview stage).
Working Hours: Monday to Friday, 8:00 am to 5:00 pm, i.e. 42.5 hours per week, 30 minutes lunch break (unpaid).
Key Responsibilities:
- Scheduling service engineers and coordinating daily workloads.
- Handling incoming calls and emails from customers and suppliers.
- Preparing job cards, service reports, estimates, and related documentation.
- Maintaining accurate service records and databases.
- Raising purchase orders, preparing invoices, and processing invoicing activities.
- Liaising with engineers, customers, and internal departments.
- Supporting the Workshop Manager with general administration duties.
Ideally, we are looking for:
- Previous experience in an administrative or service support role.
- Strong organisational skills and attention to detail.
- Confident communicator, both written and verbal.
- Comfortable using Microsoft Office (Word, Excel, Outlook).
- Ability to prioritise tasks and work under pressure.
- Customer-focused with a professional and friendly manner.
In return we'll offer:
- Employee Assistance Program
- Mental Health First Aiders within the business
- Free Flu jabs if you are ineligible through the NHS
- Free eye test plus £70 contribution towards glasses for display screen users
- Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops
- 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
- Free Independent mortgage advice service
- Pension Scheme
- Salary Sacrifice (if eligible)
- Staff Events
- Free parking
- Cycle To Work Scheme
- Competitive Salaries
- Career development pathways and training
- Quarterly Star Awards
Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing. Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network.
Rev up your career and apply today - your future with Adams Morey starts here! Be part of something big. Be part of DAF.
Service Administrator in Salisbury employer: Adams Morey
Contact Detail:
Adams Morey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Salisbury
✨Tip Number 1
Get to know the company! Research Adams Morey and understand their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Service Administrator, you'll be handling calls and emails. Role-play with a friend or family member to get comfortable with common scenarios you might face during the job.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the busy workload at Adams Morey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to jump into the role!
We think you need these skills to ace Service Administrator in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Administrator role. Highlight your organisational skills and any relevant experience in administrative or service support roles. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Adams Morey. Mention your customer-focused approach and how you handle pressure, as these are key for the role.
Show Off Your Communication Skills: Since this role involves liaising with engineers and customers, make sure your written application reflects your confident communication style. We love clear and professional language that shows you mean business!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Adams Morey
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Administrator. Familiarise yourself with scheduling, record-keeping, and customer service aspects mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure accuracy in your work, as these are key traits they’re looking for.
✨Practice Your Communication Skills
As a confident communicator, you'll need to handle calls and emails effectively. Practise answering common interview questions clearly and concisely. You might even want to role-play with a friend to get comfortable with articulating your thoughts, especially when discussing customer interactions.
✨Familiarise Yourself with Microsoft Office
Since the job requires proficiency in Microsoft Office, brush up on your skills in Word, Excel, and Outlook. Consider preparing a few examples of how you've used these tools in previous roles, particularly in creating reports or managing databases, to showcase your technical abilities during the interview.