Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers about vehicle servicing and repairs.
- Company: Join Adams Morey, a leading independent commercial enterprise in the UK.
- Benefits: Enjoy 30 days holiday, company sick pay, and a pension scheme.
- Why this job: Deliver outstanding customer service in a fast-paced automotive environment.
- Qualifications: Experience in customer service and strong communication skills are essential.
- Other info: Opportunities for career development and access to discounts and training.
The predicted salary is between 26500 - 27500 £ per year.
We are seeking a motivated and professional Service Advisor to join our team in Newton Abbot. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer service within an automotive environment.
Salary: £26,500 to £27,500 per annum with overtime (dependent on experience).
Hours: Monday to Friday 8:00am to 5:00pm, i.e. 40 hours per week, 1 hour lunch break (unpaid).
Key Responsibilities:- Act as the main point of contact for customers regarding vehicle servicing and repairs.
- Manage service bookings, job cards, and workshop schedules.
- Liaise closely with workshop technicians to ensure accurate and timely updates.
- Communicate clearly with customers on vehicle progress, costs, and completion times.
- Upsell additional services and products where appropriate.
- Ensure all documentation and compiling estimates are completed accurately.
- Maintain strong customer relationships and ensure high satisfaction levels.
- Previous experience as a Service Advisor or in a similar automotive customer service role.
- Strong communication and interpersonal skills.
- Excellent organisational and administrative abilities.
- Ability to work under pressure in a busy workshop environment.
- A proactive and customer-focused approach.
- Basic IT skills and familiarity with dealership or service systems (preferred).
- 30 days holidays including 8 bank holidays.
- Company sick pay, that increases with length of service up to 13 weeks.
- Company pension with the option to salary sacrifice.
- Genuine career development and pathways with DAF Academy.
- Award winning apprenticeship Program.
- Employee Assistance Program.
- Cycle to work scheme.
- My Staff shop access to hundreds of discounts.
- Quarterly More Awards recognition scheme.
- Free eye test vouchers for DSE users.
- On site parking (Site specific).
- Free mortgage advice through a trusted partner.
- Qualified mental health first aiders.
- On-site trainer for HGV and many other courses.
Who we are: Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast.
Service Advisor in Exeter employer: Adams Morey
Contact Detail:
Adams Morey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Adams Morey and the Greenhous Group. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience as a Service Advisor and show off those strong communication skills.
✨Tip Number 3
Show your passion for customer service! Be ready to share specific examples of how you've gone above and beyond for customers in the past. This is key in a fast-paced environment like automotive service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Service Advisor in Exeter
Some tips for your application 🫡
Understand the Role: Before you dive into your application, take a moment to really grasp what being a Service Advisor entails. Familiarise yourself with the key responsibilities and think about how your experience aligns with them.
Tailor Your CV: When crafting your CV, make sure to highlight your relevant experience in customer service and any automotive roles you've had. We want to see how you can bring your skills to our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and why you’re excited about joining our team at Adams Morey. Keep it professional but let your personality show through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Adams Morey
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Advisor. Familiarise yourself with tasks like managing service bookings and liaising with technicians. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering outstanding customer service, be prepared to share examples from your past experiences. Think of situations where you resolved customer issues or upsold services effectively. This will highlight your proactive approach and ability to maintain strong customer relationships.
✨Prepare for Common Questions
Anticipate questions related to working under pressure and handling difficult customers. Practise your responses so you can convey your strong communication skills and organisational abilities confidently. Remember, they want to see how you handle real-life scenarios in a busy workshop environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.