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- Tasks: Be the go-to person for customers about vehicle servicing and repairs.
- Company: Join a dynamic automotive team in Newton Abbot.
- Benefits: Earn £26,500 to £27,500 plus overtime and enjoy 30 days holiday.
- Why this job: Deliver exceptional customer service and build lasting relationships.
- Qualifications: Experience in automotive customer service and basic IT skills required.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 26500 - 27500 £ per year.
We are seeking a motivated and professional Service Advisor to join our team in Newton Abbot. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer service within an automotive environment.
Salary: £26,500 to £27,500 per annum with overtime (dependent on experience).
Hours: Monday to Friday 8:00am to 5:00pm, i.e. 40 hours per week, 1 hour lunch break (unpaid).
- Act as the main point of contact for customers regarding vehicle servicing and repairs.
- Manage service bookings, job cards, and workshop schedules.
- Upsell additional services and products where appropriate.
- Maintain strong customer relationships and ensure high satisfaction levels.
Requirements:
- Previous experience as a Service Advisor or in a similar automotive customer service role.
- Basic IT skills and familiarity with dealership or service systems (preferred).
- 30 days holidays including 8 bank holidays.
Client Services Consultant (Administration) in Exeter employer: Adams Morey
Contact Detail:
Adams Morey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Consultant (Administration) in Exeter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Client Services Consultant role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you’re not just another candidate; demonstrate your passion for outstanding customer service and how you can contribute to their team in Newton Abbot.
✨Tip Number 3
Practice common interview questions related to customer service and automotive knowledge. We want you to feel confident when discussing your previous experience as a Service Advisor and how it aligns with the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Client Services Consultant (Administration) in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially in an automotive setting. We want to see how your skills match the role of a Service Advisor, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering outstanding customer service and why you’re excited about joining our team. Keep it professional but let your personality come through!
Showcase Your IT Skills: Since basic IT skills are preferred, mention any relevant software or systems you’ve used in previous roles. If you have experience with dealership or service systems, make sure to highlight that – it could give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Adams Morey
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle servicing and repairs. Familiarise yourself with common automotive terms and processes, as well as the specific services offered by the company. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you've delivered outstanding customer service. Think about situations where you resolved issues or went above and beyond for a customer. This is crucial for a Service Advisor role, so be ready to share these stories!
✨Practice Your Communication
As the main point of contact for customers, clear communication is key. Practice explaining complex information in simple terms. You might even want to do a mock interview with a friend to get comfortable discussing service bookings and upselling techniques.
✨Be Ready to Discuss IT Skills
Since basic IT skills are preferred, be prepared to talk about your experience with dealership or service systems. If you’ve used any specific software in the past, mention it! If not, express your willingness to learn and adapt quickly to new systems.