Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers needing vehicle servicing and repairs.
- Company: Join Adams Morey, a leading independent commercial enterprise in the UK.
- Benefits: Enjoy 30 days holiday, company sick pay, and a pension scheme.
- Why this job: Deliver outstanding customer service in a fast-paced automotive environment.
- Qualifications: Previous experience in customer service and strong communication skills are preferred.
- Other info: Great career development opportunities and access to discounts and training.
The predicted salary is between 26500 - 27500 £ per year.
We are seeking a motivated and professional Service Advisor to join our team in Newton Abbot. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer service within an automotive environment.
Salary: £26,500 to £27,500 per annum with overtime (dependent on experience).
Hours: Monday to Friday 8:00am to 5:00pm, i.e. 40 hours per week, 1 hour lunch break (unpaid).
Key Responsibilities:
- Act as the main point of contact for customers regarding vehicle servicing and repairs.
- Manage service bookings, job cards, and workshop schedules.
- Liaise closely with workshop technicians to ensure accurate and timely updates.
- Communicate clearly with customers on vehicle progress, costs, and completion times.
- Upsell additional services and products where appropriate.
- Ensure all documentation and compiling estimates are completed accurately.
- Maintain strong customer relationships and ensure high satisfaction levels.
Ideally we are looking for:
- Previous experience as a Service Advisor or in a similar automotive customer service role.
- Strong communication and interpersonal skills.
- Excellent organisational and administrative abilities.
- Ability to work under pressure in a busy workshop environment.
- A proactive and customer-focused approach.
- Basic IT skills and familiarity with dealership or service systems (preferred).
In return we'll offer:
- 30 days holidays including 8 bank holidays.
- Company sick pay, that increases with length of service up to 13 weeks.
- Company pension with the option to salary sacrifice.
- Genuine career development and pathways with DAF Academy.
- Award winning apprenticeship Program.
- Employee Assistance Program.
- Cycle to work scheme.
- My Staff shop access to hundreds of discounts.
- Quarterly More Awards recognition scheme.
- Free eye test vouchers for DSE users.
- On site parking (Site specific).
- Free mortgage advice through a trusted partner.
- Qualified mental health first aiders.
- On-site trainer for HGV and many other courses.
Who we are:
Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
Locations
Service Advisor in Devon, Exeter employer: Adams Morey
Contact Detail:
Adams Morey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Devon, Exeter
✨Tip Number 1
Get to know the company inside out! Research Adams Morey and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to chat with customers and technicians alike. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be proactive during the interview! Prepare questions about the role and the team dynamics. This shows you're not just there to answer questions but are also keen to engage and understand how you can contribute to the success of the workshop.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Service Advisor in Devon, Exeter
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone above and beyond in previous roles to deliver outstanding service.
Highlight Relevant Experience: Make sure to mention any previous experience as a Service Advisor or in a similar automotive customer service role. We want to see how your background aligns with the responsibilities of the job!
Be Organised and Clear: Your written application should be well-structured and easy to read. Use clear headings and bullet points where necessary to showcase your skills and experiences effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adams Morey
✨Know Your Stuff
Before the interview, brush up on your knowledge of automotive services and repairs. Familiarise yourself with common vehicle issues and how to communicate them effectively to customers. This will show that you're not just passionate about customer service but also have a solid understanding of the industry.
✨Showcase Your Communication Skills
As a Service Advisor, clear communication is key. During the interview, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you successfully managed customer expectations or resolved conflicts to demonstrate your interpersonal skills.
✨Demonstrate Organisational Abilities
The role requires excellent organisational skills, so be prepared to discuss how you manage multiple tasks in a busy environment. Share specific strategies you use to keep track of service bookings and job cards, and how you prioritise tasks to ensure everything runs smoothly.
✨Be Customer-Focused
Highlight your proactive approach to customer service. Think of instances where you went above and beyond for a customer or successfully upsold additional services. This will illustrate your commitment to maintaining strong customer relationships and ensuring high satisfaction levels.