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- Tasks: Assist customers by identifying and processing vehicle parts efficiently.
- Company: Join Adams Morey, a leading independent commercial enterprise in the UK.
- Benefits: Enjoy 30 days holiday, company sick pay, and a pension scheme.
- Why this job: Be part of a supportive team where your skills are valued and developed.
- Qualifications: Customer-focused with strong admin skills; experience in vehicle parts is a plus.
- Other info: Access to discounts, career development, and an award-winning apprenticeship programme.
The predicted salary is between 11 - 17 £ per hour.
An exciting new opportunity has become available for a motivated and customer-focused Parts Advisor to join our friendly and professional team. This is a great chance to be part of a well-established company where your skills and enthusiasm will be valued and supported.
Salary: Up to £14.28 per hour (dependent on experience)
Hours: Monday to Friday 8:00 am to 5:00 pm, Saturday on a rota basis 8:00 am to 12:00 pm, i.e. 40 hours per week plus overtime, 1 hour lunch (unpaid).
Key Responsibilities- Identify parts for the front and back counters.
- Check off stock and accurately put away keeping the stock area tidy.
- Pick orders and put on the delivery shelves.
- Process returns to the supplier.
- Process customer credits.
- Handle warranty returns.
- Stock receipting on DMS.
- Must be customer focused.
- Previous experience in a similar role with commercial vehicle parts experience an advantage.
- Excellent customer service and strong administration skills.
- A friendly, can-do attitude, with the ability to work well under pressure.
- Experience working to performance targets.
- Knowledge of Autoline, Kerridge or Keyloop would be an advantage.
- 30 days holidays including 8 bank holidays.
- Company sick pay, that increases with length of service up to 13 weeks.
- Company pension with the option to salary sacrifice.
- Genuine career development and pathways with DAF Academy.
- Award winning apprenticeship program.
- Employee Assistance program.
- Cycle to work scheme.
- My Staff shop – access to hundreds of discounts.
- Quarterly More Awards recognition scheme.
- Free eye test vouchers for DSE users.
- Free mortgage advice through a trusted partner.
- Qualified mental health first aiders.
- On-site trainer for HGV and many other courses.
Who we are: Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
Parts Advisor – Roche in Southampton employer: Adams Morey, Ltd.
Contact Detail:
Adams Morey, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor – Roche in Southampton
✨Tip Number 1
Get to know the company! Research Adams Morey and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about being customer-focused, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Parts Advisor – Roche in Southampton
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your friendly, can-do attitude!
Tailor Your Experience: When applying, don’t just list your previous jobs. Instead, tailor your experience to match the Parts Advisor role. If you’ve worked with commercial vehicle parts or have knowledge of systems like Autoline, Kerridge, or Keyloop, let us know!
Keep It Neat and Tidy: Just like we keep our stock areas tidy, make sure your application is well-organised. Use clear headings, bullet points, and concise language to make it easy for us to read through your qualifications and experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Adams Morey, Ltd.
✨Know Your Parts
Familiarise yourself with the types of parts relevant to commercial vehicles. Brush up on your knowledge of Autoline, Kerridge, or Keyloop if you can. This will show that you're not just a customer-focused candidate but also someone who understands the technical side of the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This is crucial for a Parts Advisor role, so make sure to highlight your friendly, can-do attitude.
✨Demonstrate Your Organisation Skills
Since the role involves checking off stock and keeping the stock area tidy, be ready to discuss how you manage your time and stay organised. You might want to share specific strategies you use to keep track of tasks and ensure everything runs smoothly under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
