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- Tasks: Provide top-notch customer service and manage parts orders efficiently.
- Company: Join Adams Morey, a leading independent commercial enterprise in the UK.
- Benefits: Enjoy 30 days holiday, company sick pay, and a fantastic pension scheme.
- Why this job: Be part of a growing team where your skills and enthusiasm are valued.
- Qualifications: Customer service experience and a friendly attitude are essential.
- Other info: Access to discounts, career development, and an award-winning apprenticeship programme.
The predicted salary is between 24000 - 36000 £ per year.
We are excited to announce a new opportunity for a dedicated and customer-focused Parts Advisor to join our dynamic team at our Newton Abbot site. This is a fantastic chance to become part of a growing business where your skills and enthusiasm will be valued and supported.
Salary: £30,000 per annum
Hours: Monday to Friday 8:00 am to 5:00 pm, Saturday mornings required on a rota basis, paid at time & a half, i.e. 40 hours per week, 1 hour lunch (unpaid).
Key Responsibilities- To provide excellent customer service, (must be customer focused).
- Identify parts for front counter sales via phone, emails, Webshop orders, and walk ins, and process orders.
- Purchase parts at best price.
- Receipting parts.
- Parts Cross referencing.
- Processing credits.
- Checking off stock and accurately put away in correct bin locations when required.
- Pick Orders when required.
- Excellent customer service and strong administration skills.
- A friendly, can do attitude, with the ability to work well under pressure.
- Some working knowledge of the motor vehicle sector or automotive trade.
- Experience working to performance targets.
- Previous experience in a similar role would be advantageous.
- Knowledge of Autoline, Kerridge or Keyloop would be an advantage.
- 30 days holidays including 8 bank holidays.
- Company sick pay, that increases with length of service up to 13 weeks.
- Company pension with the option to salary sacrifice.
- Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot.
- Genuine career development and pathways with DAF Academy.
- Award winning apprenticeship program.
- Employee Assistance program.
- Cycle to work scheme.
- My Staff shop – access to hundreds of discounts.
- Quarterly More Awards recognition scheme.
- Free eye test vouchers for DSE users.
- Free mortgage advice through a trusted partner.
- Qualified mental health first aiders.
- On-site trainer for HGV and many other courses.
Who we are: Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
Parts Advisor – Newton Abbot in Southampton employer: Adams Morey, Ltd.
Contact Detail:
Adams Morey, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor – Newton Abbot in Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Adams Morey and the Greenhous Group. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This is key for a Parts Advisor role, so be ready to share those stories.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you feel more confident and prepared when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Parts Advisor – Newton Abbot in Southampton
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your dedication.
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the Parts Advisor role. Mention any relevant experience in the automotive sector or similar roles, and connect it back to what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company there!
How to prepare for a job interview at Adams Morey, Ltd.
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. This will not only help you answer technical questions but also show your genuine interest in the role. Brush up on any specific systems or software mentioned in the job description, like Autoline or Kerridge.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily focuses on customer interaction. Be ready to discuss how you handle difficult customers or high-pressure situations.
✨Show Your Can-Do Attitude
Adams Morey values a friendly, can-do attitude. During the interview, convey your enthusiasm for the role and the company. Share instances where you've tackled challenges with a positive mindset, demonstrating that you're adaptable and willing to learn.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Adams Morey. This shows your interest in the position and helps you gauge if it's the right fit for you. It’s also a great way to engage with your interviewers and leave a lasting impression.
