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- Tasks: Be the friendly face of our dealership, welcoming customers and managing enquiries.
- Company: Join Adams Morey, a leading independent commercial enterprise in the UK.
- Benefits: Enjoy 30 days holiday, company sick pay, and a pension scheme.
- Why this job: Make a real impact by providing excellent customer service in a dynamic environment.
- Qualifications: Previous reception or customer service experience and strong communication skills.
- Other info: Genuine career development opportunities and access to discounts and training.
The predicted salary is between 24000 - 26000 £ per year.
Adams Morey are currently looking for a friendly, organised, and customer-focused Receptionist to join our team at our Roche depot. As the Customer Service Receptionist, you will be the first point of contact for customers visiting or contacting the dealership. You will play a key role in ensuring a professional and welcoming experience while supporting the service and administration teams. Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.
Salary £24,000 to £26,000 per annum with overtime. Hours Monday to Friday 9:00am to 5:00pm, i.e. 40 hours per week, 1 hour lunch break (unpaid).
Key Responsibilities- Welcome customers and visitors to the dealership in a professional and friendly manner.
- Answer incoming telephone calls and direct them to the appropriate department.
- Manage the reception area and ensure it remains tidy and presentable.
- Assist customers with enquiries and provide accurate information.
- Support the service and administration teams with general office tasks.
- Maintain records, appointments, and documentation.
- Provide excellent customer service at all times.
- Has previous reception or customer service experience.
- Has excellent communication and interpersonal skills.
- Is organised with good administrative abilities.
- Can remain calm and professional in a busy environment.
- Has good IT skills and attention to detail.
- Works well both independently and as part of a team.
- 30 days holidays including 8 bank holidays.
- Company sick pay, that increases with length of service up to 13 weeks.
- Company pension with the option to salary sacrifice.
- Genuine career development and pathways with DAF Academy.
- Award winning apprenticeship Program.
- Employee Assistance program.
- Cycle to work scheme.
- My Staff shop – access to hundreds of discounts.
- Quarterly More Awards recognition scheme.
- Free eye test vouchers for DSE users.
- Free mortgage advice through a trusted partner.
- Qualified mental health first aiders.
- On-site trainer for HGV and many other courses.
Who we are Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
Customer Service Receptionist – Roche in Southampton employer: Adams Morey, Ltd.
Contact Detail:
Adams Morey, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Receptionist – Roche in Southampton
✨Tip Number 1
First impressions matter! When you walk into the dealership for your interview, make sure to greet everyone with a smile and a friendly attitude. This shows that you’re already embodying the customer-focused vibe they’re after.
✨Tip Number 2
Be prepared to showcase your organisational skills. Bring along examples of how you've managed busy environments in the past. Whether it’s juggling phone calls or keeping a tidy reception area, let them know you can handle it all!
✨Tip Number 3
Brush up on your communication skills! Practice answering common customer queries and think about how you would handle tricky situations. Being calm and professional under pressure is key, so show them you’ve got this!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Receptionist – Roche in Southampton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and organised nature that fits perfectly with the Customer Service Receptionist role.
Tailor Your Application: Make sure to customise your application to highlight your previous reception or customer service experience. Mention specific skills like communication and organisation that match what we’re looking for at Adams Morey.
Keep It Professional: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A tidy application reflects the tidy reception area we want to maintain!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Roche depot!
How to prepare for a job interview at Adams Morey, Ltd.
✨Know the Company
Before your interview, take some time to research Adams Morey and their role within the Greenhous Group. Understanding their values, services, and customer base will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Receptionist, your ability to interact with customers is key. Prepare examples from your past experiences where you provided excellent service or resolved issues effectively. This will demonstrate your capability to handle the responsibilities of the role.
✨Practice Common Interview Questions
Anticipate questions related to your organisational skills, ability to work under pressure, and how you manage multiple tasks. Practising your answers can help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress professionally to reflect the welcoming and organised environment that Adams Morey aims to provide. A smart appearance will help convey your seriousness about the position and your respect for the company.