Parts Manager

Adams Morey Bournemouth is looking for an experienced, organised and commercially focused Parts Manager to lead our busy parts department. As Parts Manager, you will be responsible for overseeing the day-to-day operation of the department, ensuring the efficient management of stock, delivering excellent customer service and supporting the wider business to achieve its targets. You will lead and motivate the parts team, maintain strong relationships with customers and suppliers, and ensure parts are available when needed to support workshop operations and customer requirements. This is an excellent opportunity for an experienced parts professional with strong leadership skills and a good understanding of the commercial vehicle industry to make a positive impact within an established dealership.

Key Responsibilities:

• Oversee the day-to-day running of the parts department, ensuring an efficient and professional service.
• Lead, motivate and support the parts team, providing guidance and direction to ensure departmental objectives are achieved.
• Manage stock levels, ensuring parts availability while minimising excess stock and obsolescence.
• Monitor stock movements, conduct regular stock checks and ensure inventory records are accurate.
• Oversee parts ordering, goods-in processes, storage and distribution.
• Build and maintain strong relationships with customers, suppliers and internal departments.
• Ensure parts are supplied to the workshop efficiently to support vehicle servicing, maintenance and repair requirements.
• Respond to customer enquiries, providing accurate information on parts availability, pricing and delivery times.
• Identify opportunities to increase parts sales and improve departmental performance.
• Monitor departmental performance against targets, including sales, profitability and stock control.
• Ensure pricing, invoicing and other administrative processes are completed accurately.
• Manage supplier relationships and negotiate where appropriate to secure competitive pricing and reliable supply.
• Ensure all parts department processes comply with company policies and procedures.
• Maintain high standards of housekeeping, organisation and health and safety within the department.
• Support the training and development of team members, encouraging a positive and customer-focused working environment.
• Work closely with the Service and Workshop teams to ensure the smooth running of dealership operations.
• Carry out any other duties that may be required to meet the needs of the business.

Knowledge/Skills/Experience/Special Requirements:

• Previous experience in a Parts Manager or senior parts role, ideally within a commercial vehicle or automotive environment.
• Strong knowledge of parts operations, stock management and ordering processes.
• Experience leading, motivating and developing a team.
• A commercial mindset, with the ability to identify opportunities to increase sales and profitability.
• Excellent customer service and communication skills.
• Strong organisational skills and attention to detail.
• Good IT skills and confidence using parts systems and Microsoft Office.
• The ability to analyse departmental performance and manage stock effectively.
• A proactive approach to problem-solving and continuous improvement.
• The ability to prioritise workloads and work effectively in a busy environment.
• A professional, reliable and customer-focused approach.

In return we’ll offer:

• 30 days holidays including 8 bank holidays
• Company sick pay, that increases with length of service up to 13 weeks
• Company pension with the option to salary sacrifice
• Genuine career development and pathways with DAF Academy
• Award winning apprenticeship program
• Employee Assistance program
• Cycle to work scheme
• My Staff shop – access to hundreds of discounts
• Quarterly More Awards recognition scheme
• Free eye test vouchers for DSE users
• On site parking (Site specific)
• Free mortgage advice through a trusted partner
• Qualified mental health first aiders
• On-site trainer for HGV and many other courses

Who we are: Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.