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- Tasks: Learn about vehicle parts management and provide top-notch customer service.
- Company: Join Adams Morey, a leading name in the automotive industry with over 50 years of excellence.
- Benefits: Enjoy employee discounts, mental health support, and career development opportunities.
- Why this job: Perfect for car enthusiasts eager to gain hands-on experience in a dynamic environment.
- Qualifications: Grade C/4 in Maths and English; strong interest in vehicle parts and teamwork skills.
- Other info: Work hours are Monday to Friday, with dedicated training time included.
We’re excited to offer a fantastic opportunity to join the team at Adams Morey as aParts Advisor Apprentice, based at ournew site Adanac Park, Southampton.
This apprenticeship provides a unique opportunity to learn about vehicle parts management and customer service within the automotive industry. Under the guidance of experienced professionals, the apprentice will develop the essential skills and knowledge required to excel in the role of a parts advisor. This position is ideal for individuals passionate about automobiles, with a keen interest in parts identification, inventory management, and providing exceptional customer support.
Salary:The National Apprenticeship Wage
Hours:Monday to Friday 8.30 am to 5.30 pm, i.e. 40 hours per week, 30 minute lunch (unpaid).
Approximately 20% of your total work hours will be dedicated to ‘off-the-job’ training. This is a mixture of online classrooms and face-to-face learning at The Performance Academy in Coventry.
Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.
Key Responsibilities:
- Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems.
- Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries.
- Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery.
- Receive, inspect, and organize incoming parts shipments, ensuring accuracy and quality control.
- Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed.
- Utilize point-of-sale systems to process transactions, generate invoices, and manage customer accounts.
- Provide product recommendations, technical advice, and pricing information to customers as needed.
- Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions.
- Uphold company policies and procedures regarding parts sales, returns, and exchanges.
- Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness.
Ideally, we are looking for:
- Grade C/4 or above in Maths and English or equivalent.
- A strong interest in learning about vehicle parts and stock management.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Willingness to follow instructions and learn from experienced parts advisors.
- Good computer skills for documentation and communication purposes.
- Working towards or in possession of a valid driver’s license and clean driving record.
In return we’ll offer:
- Employee Assistance program
- Mental Health First Aiders within the business
- Free Flu jabs if you are ineligible through the NHS
- Free eye test plus £70 contribution towards glasses for display screen users
- Employee discounts on a range of products and services including holidays, days out and supermarket shops
- 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
- Free Independent mortgage advice service
- Pension Scheme
- Salary Sacrifice (if eligible)
- Staff Events
- Free parking
- Cycle To Work Scheme
- Career development pathways and training
- Quarterly Star Awards
Why Join Adams Morey?
We’re part of theGreenhous Group,one of the UK’s Largest independent commercial enterprises, with over 50 years of experience, we’ve built a reputation for excellence in the truck and van industry.
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Parts Advisor Apprentice – Adanac Park, Southampton employer: Adams Morey, Ltd.
Contact Detail:
Adams Morey, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor Apprentice – Adanac Park, Southampton
✨Tip Number 1
Familiarise yourself with automotive parts and terminology. Understanding the basics of vehicle components will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since the role involves assisting customers, think of scenarios where you can demonstrate your ability to handle inquiries and complaints effectively.
✨Tip Number 3
Network with professionals in the automotive industry. Attend local events or join online forums to connect with others who can provide insights and possibly refer you to opportunities.
✨Tip Number 4
Research Adams Morey and their values. Understanding the company culture and what they stand for will help you align your answers during the interview and show that you're a good fit for their team.
We think you need these skills to ace Parts Advisor Apprentice – Adanac Park, Southampton
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Parts Advisor Apprentice. Familiarise yourself with vehicle parts management and customer service to demonstrate your enthusiasm in your application.
Tailor Your CV: Highlight any relevant experience or skills that align with the job description. Emphasise your interest in automobiles, problem-solving abilities, and communication skills to make your CV stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your eagerness to learn. Mention specific aspects of the apprenticeship that excite you and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adams Morey, Ltd.
✨Show Your Passion for Automobiles
Make sure to express your enthusiasm for vehicles and the automotive industry during the interview. Share any personal experiences or interests related to cars, as this will demonstrate your genuine interest in the role of a Parts Advisor.
✨Prepare for Technical Questions
Familiarise yourself with basic automotive parts and their functions. Be ready to answer questions about parts identification and inventory management, as this knowledge will be crucial for the role and will impress the interviewers.
✨Demonstrate Strong Communication Skills
Since customer service is a key part of the job, practice how you would handle customer inquiries and complaints. Show that you can communicate clearly and professionally, both in person and over the phone.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewers about the apprenticeship and the company. This shows your interest in the position and helps you understand what to expect, while also demonstrating your proactive attitude.