At a Glance
- Tasks: Coordinate jewellery production, support sales, and provide excellent customer service.
- Company: Family-run jewellery manufacturer with over 40 years of experience.
- Benefits: Full-time role, competitive salary, training opportunities, and a friendly work environment.
- Other info: Fast-paced environment with opportunities for career progression.
- Why this job: Join a respected team and make an impact in the jewellery industry.
- Qualifications: Strong communication, organisational skills, and a passion for customer service.
The predicted salary is between 26500 - 27500 £ per year.
We are a well-established, family-run jewellery manufacturer based in Hatton Garden with over 40 years of experience in the jewellery industry. We are looking for a motivated, organised, and enthusiastic individual to join our team. This is a varied role combining jewellery production coordination, sales support, and customer service. The successful candidate will work closely with our workshop and customers to ensure orders are managed efficiently from enquiry through to completion.
Key Responsibilities
- Managing jewellery production orders and monitoring progress through the workshop
- Liaising with customers regarding orders, lead times, and product enquiries
- Responding to emails and telephone calls professionally and efficiently
- Assisting with sales enquiries and preparing quotations
- Coordinating with the manufacturing team to ensure deadlines are met
- Processing customer orders and maintaining accurate records
- Building and maintaining strong relationships with trade customers
- Providing general administrative support to the sales and production teams
Requirements
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- Confident using Microsoft Office (Word, Excel and Outlook)
- Professional telephone manner
- Ability to work both independently and as part of a team
- Previous jewellery industry experience is preferred but not essential
- Sales or customer service experience is advantageous
What We Offer
- Full-time, permanent position
- Opportunity to work within a respected Hatton Garden jewellery manufacturer
- Supportive and friendly working environment
- Opportunities for training and career progression
- Competitive salary based on experience
Monday to Thursday: 8:30am - 5:30pm
Friday: 8:30am - 4:30pm
Jewellery Production & Sales Coordinator in London employer: Adams Gold Ltd
As a family-run jewellery manufacturer with over 40 years of experience, we pride ourselves on fostering a supportive and friendly work environment in the heart of Hatton Garden. Our commitment to employee growth is reflected in our training opportunities and career progression paths, making us an excellent employer for those seeking a meaningful role in the jewellery industry.
