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For Companies At a Glance
- Tasks: Manage residential properties, ensuring smooth operations and excellent tenant experiences.
- Company: Join a multi-award-winning estate agency with a strong London presence.
- Benefits: Competitive salary, commission bonuses, ongoing training, and a supportive team culture.
- Why this job: Grow your career in a dynamic environment with opportunities for professional development.
- Qualifications: Experience in property management, strong communication skills, and a proactive mindset.
- Other info: Join a respected agency known for its high standards and exceptional service.
The predicted salary is between 27000 - 35000 £ per year.
About Adam Hayes Estate Agents
Adam Hayes Estate Agents is a multi-award-winning estate agency with a strong presence across North & North West London. Renowned for our high standards and personal approach, we specialise in residential sales, lettings, and property management, delivering an exceptional experience for landlords, tenants, buyers, and sellers alike. Our ethos is simple: helping people move with confidence. As our managed portfolio continues to grow, we are looking for a proactive and motivated Property Manager to join our established and dynamic team.
About the Role
As a Property Manager at Adam Hayes Estate Agents, you will be responsible for the smooth day-to-day management of a residential lettings portfolio. This is a busy, varied role requiring strong organisation, excellent communication skills, and a solutions-focused mindset. You will act as the main point of contact for landlords and tenants, ensuring properties are compliant, well-maintained, and professionally managed at all times. There will also be opportunities to promote and upsell additional services, adding value to both clients and the business.
Key Responsibilities
- Oversee the full property management lifecycle, from move-in to move-out
- Coordinate maintenance works, repairs, and contractor appointments
- Conduct regular property inspections and ensure properties meet required standards
- Manage tenant and landlord enquiries with professionalism and efficiency
- Administer key compliance documentation including EICRs, Gas Safety Certificates, EPCs, and tenancy agreements
- Maintain accurate records using property management software
- Manage rent collection and respond to client account queries
- Handle insurance claims and deposit dispute documentation
- Issue statutory notices and support the renewals team when required
- Ensure full compliance with current legislation and company procedures
- Assist with marketing initiatives and identify opportunities to upsell landlord services
What We're Looking For
- Previous experience in property management or residential lettings
- Strong administrative and organisational skills with excellent attention to detail
- Confident communicator with outstanding customer service skills
- Ability to build and maintain strong working relationships
- Experience using property management software (desirable)
- Commercial awareness with the ability to identify upselling opportunities
- Proactive, adaptable, and comfortable in a fast-paced environment
- Full UK driving licence (access to a car preferred)
Why Join Adam Hayes Estate Agents?
- Competitive salary: £27,000 - £35,000 per annum
- Commission and performance-based bonuses
- Ongoing training and career development, including the opportunity to become ARLA qualified
- Supportive team culture with regular company events and socials
- Join a respected, award-winning agency with an excellent reputation in the London property market
How to Apply
If you're an ambitious Property Manager looking to grow your career with a professional, friendly, and well-established estate agency, we'd love to hear from you. Please apply with your CV and a short cover letter outlining your experience and why you'd be a great fit for Adam Hayes Estate Agents.
Expected Start Date: ASAP
Property Manager employer: Adam Hayes Estate Agents
Contact Detail:
Adam Hayes Estate Agents Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to someone at Adam Hayes Estate Agents.
✨Tip Number 2
Get social! Follow Adam Hayes Estate Agents on LinkedIn and other platforms. Engage with their posts and share relevant content to show your interest in the company and the industry. This can help you stand out when they see your name pop up.
✨Tip Number 3
Prepare for the interview by researching common property management scenarios. Think about how you'd handle tenant queries or maintenance issues, and be ready to discuss your past experiences. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Adam Hayes Estate Agents.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your relevant experience in property management and any specific skills that match what we're looking for, like strong organisation and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your previous experiences make you a perfect fit for our team at Adam Hayes Estate Agents.
Showcase Your Customer Service Skills: Since you'll be the main point of contact for landlords and tenants, it's crucial to demonstrate your outstanding customer service skills. Share examples of how you've successfully managed client relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Adam Hayes Estate Agents
✨Know Your Stuff
Before the interview, make sure you brush up on property management basics and the specific services Adam Hayes Estate Agents offers. Familiarise yourself with common compliance documentation like EICRs and Gas Safety Certificates, as well as the property management software they use.
✨Showcase Your Communication Skills
As a Property Manager, you'll be the main point of contact for landlords and tenants. During the interview, demonstrate your excellent communication skills by engaging confidently with the interviewer. Use examples from your past experiences to highlight how you've effectively managed client relationships.
✨Be Solutions-Focused
This role requires a proactive mindset. Prepare to discuss scenarios where you've successfully resolved issues or improved processes in property management. Show that you can think on your feet and provide solutions that benefit both clients and the agency.
✨Highlight Your Organisational Skills
With a busy portfolio to manage, organisation is key. Bring examples of how you've kept track of multiple tasks or projects in the past. You might even want to mention any tools or methods you use to stay organised, as this will show you're ready to hit the ground running.
