At a Glance
- Tasks: Coordinate aftersales processes and keep customers updated on vehicle repairs.
- Company: A successful main dealership in Bury St Edmunds with a supportive environment.
- Benefits: Starting salary of £30,500, rising to £31,500 upon accreditation, plus career progression.
- Other info: Stable environment with long-term growth opportunities.
- Why this job: Join a busy team and develop your career in the automotive industry.
- Qualifications: Experience in service advisory or automotive aftersales, strong communication skills.
The predicted salary is between 30500 - 31500 £ per year.
£30,500 Basic Salary rising to £31,500 once accredited
Bury St Edmunds
Permanent / Full Time
Join a Busy Aftersales Team
We’re currently recruiting for a Service Advisor to join a successful main dealership in the Bury St Edmunds area. This is a slightly different Service Advisor role, focused more on the behind-the-scenes coordination of the aftersales process rather than front-of-house customer interaction. You’ll be responsible for keeping customers updated throughout the repair process while working closely with the workshop team to ensure excellent communication and customer satisfaction.
The Role
- Liaising with customers regarding vehicle progress and repairs
- Making outbound calls to update customers throughout the service process
- Working closely with the workshop and technicians regarding ongoing jobs
- Supporting the smooth running of the aftersales department
- Ensuring customers receive a high level of service and communication
- Assisting with bookings, updates and repair authorisations where required
- Maintaining accurate records and updating internal systems
What We’re Looking For
- Previous experience within a Service Advisor or automotive aftersales role preferred
- Strong communication and customer service skills
- Organised and able to manage multiple tasks effectively
- Ability to work well within a busy team environment
- Professional and proactive approach
- Motor trade experience essential
What’s On Offer
- £30,500 basic salary
- Rising to £31,500 once accredited
- Stable and supportive dealership environment
- Long-term progression opportunities within aftersales
This is an excellent opportunity for someone looking to develop their career within a busy dealership aftersales department. Apply today to find out more.
Service Advisor in Suffolk employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Join a thriving dealership in Bury St Edmunds, where we prioritise employee growth and a supportive work culture. As a Service Advisor, you'll benefit from a competitive salary with opportunities for progression, all while being part of a dedicated team that values communication and customer satisfaction. Our stable environment ensures you can develop your skills and advance your career in the automotive aftersales sector.
Contact Details:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruitment Team
