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For Companies At a Glance
- Tasks: Advise customers, book vehicles, and ensure excellent service in a fast-paced environment.
- Company: Dynamic car dealership group in Hertfordshire with a focus on customer satisfaction.
- Benefits: Competitive salary with OTE, professional development, and a supportive team.
- Why this job: Join a passionate team and make a real impact in the automotive industry.
- Qualifications: Experience as a Service Advisor with strong technical and communication skills.
- Other info: Full-time role with opportunities for growth and customer relationship building.
The predicted salary is between 28000 - 36000 £ per year.
Car Dealership Service Advisor £28.5k basic with £36.9k OTE Hertfordshire Permanent/Full Time
Working Hours: Monday to Friday (8am – 6pm) / 1 in 3 Saturdays (8am – 1pm)
Our client, a franchised Motor Trade main dealer group in Hertfordshire, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you’re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today!
Duties & Responsibilities:
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill:
- Proven experience working in a busy and demanding dealership, as a Service Advisor.
- Technical skills and experience are essential.
- Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Service Advisor in Stevenage employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Contact Detail:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your passion for the automotive industry! During interviews, share specific examples of how you've gone above and beyond for customers in previous roles. This will help you stand out as someone who truly cares about the service you provide.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Service Advisor in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in the automotive industry and any technical skills you have. We want to see how your background fits with what we're looking for!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, it's crucial to showcase your excellent communication skills. Use examples from your past experiences where you've successfully built rapport with customers. We love to see that!
Be Professional and Courteous: In your application, reflect the professional and courteous manner we expect in our team. This sets a positive tone right from the start. Remember, first impressions count, even on paper!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge about vehicles and common service issues. Being able to confidently discuss these topics will show that you’re not just a people person, but also someone who understands the automotive industry inside out.
✨Customer Service is Key
Prepare examples of how you've dealt with customers in the past, especially in challenging situations. Highlighting your ability to maintain professionalism and build rapport will demonstrate that you can create lasting relationships, which is crucial for a Service Advisor role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions related to the role, such as how you would handle a difficult customer or how you prioritise tasks in a busy environment. This will help you articulate your thoughts clearly during the actual interview.
✨Dress to Impress
First impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. A well-presented appearance can set the tone for a positive interaction right from the start.
