At a Glance
- Tasks: Lead a dynamic team in a busy aftersales department, ensuring top-notch customer service.
- Company: Join a successful dealership in Maidstone with a supportive culture.
- Benefits: £35,000 salary, bonus schemes, and excellent career progression opportunities.
- Other info: Enjoy a fast-paced workplace with opportunities for professional growth.
- Why this job: Step into a leadership role and make a real impact in a thriving environment.
- Qualifications: Experience in automotive aftersales and strong leadership skills required.
The predicted salary is between 35000 - 35000 £ per year.
£35,000 Basic Salary + Bonus Schemes
Maidstone
Permanent / Full Time
Working Hours:
- Monday to Friday: 8:00am – 6:00pm
- 1 in 2 Saturdays: 8:00am – 1:00pm (paid in addition to basic salary)
Join a Busy Aftersales Department
We’re currently recruiting for an experienced and ambitious Service Supervisor to join a successful dealership in the Maidstone area. This is an excellent opportunity for someone with strong aftersales or service reception experience who is looking to step into a leadership role within a busy and professional service department.
The Role
- Supporting the daily operation of the service department
- Supervising and supporting the front-of-house aftersales team
- Ensuring high levels of customer satisfaction and service standards
- Assisting with workshop loading and job allocation
- Handling customer queries and resolving issues professionally
- Supporting departmental performance, upselling and KPI achievement
- Working closely with senior management on operational improvements
- Maintaining strong manufacturer and company process standards
What We’re Looking For
- Previous experience within an automotive aftersales environment
- Experience as a Service Advisor, Senior Service Advisor or Service Supervisor preferred
- Strong leadership and organisational skills
- Excellent customer service and communication ability
- Professional, proactive and team-focused approach
- Ability to work efficiently within a fast-paced department
- Full UK Driving Licence preferred
What’s On Offer
- £35,000 basic salary
- Departmental bonus scheme
- Customer satisfaction bonus scheme
- Upsell bonus scheme
- Saturday overtime paid in addition to salary
- Excellent progression opportunities within the business
This is a fantastic opportunity for an experienced aftersales professional looking to progress their career within a supportive and growing dealership environment. Apply today to find out more.
Service Supervisor employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Join a thriving dealership in Maidstone, where we prioritise employee growth and satisfaction. With a competitive salary, various bonus schemes, and a supportive work culture, we empower our Service Supervisors to excel in their roles while enjoying excellent progression opportunities. Experience a dynamic environment that values teamwork and customer service excellence, making it an ideal place for ambitious professionals to advance their careers.
Contact Details:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work in aftersales. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to service supervision. Think about how you’d handle customer queries or improve team performance. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've led teams or improved service standards in previous roles. This will help us see you as the perfect fit for the Service Supervisor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the automotive aftersales environment. We want to see how your skills as a Service Advisor or Supervisor can shine through!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for the Service Supervisor role. Share specific examples of your leadership and customer service skills that align with our needs.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Whether it’s improving customer satisfaction scores or streamlining workshop processes, we love to see results.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive aftersales environment. Be ready to discuss your previous experiences as a Service Advisor or Supervisor, and how they relate to the role you're applying for. This shows that you’re not just interested in the job, but that you understand the industry.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be prepared to share examples of how you've successfully led a team in the past. Talk about specific situations where you improved team performance or customer satisfaction. This will demonstrate your capability to handle the responsibilities of a Service Supervisor.
✨Customer Service is Key
Highlight your customer service skills during the interview. Prepare to discuss how you've handled difficult customer queries or resolved issues professionally. This is crucial for ensuring high levels of customer satisfaction, which is a big part of the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the dealership's operations or their approach to customer service. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
