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- Tasks: Join our team as a Service Advisor, assisting customers and managing vehicle bookings.
- Company: We're a leading motor trade dealer group in Hertford, known for our dynamic work environment.
- Benefits: Enjoy a competitive salary with OTE, plus potential for bonuses and career growth.
- Other info: Refer a friend and earn rewards if they get hired – it’s a win-win!
- Why this job: Be part of a fast-paced automotive industry, where your skills can shine and make an impact.
- Qualifications: Experience in a busy dealership is essential; strong communication and technical skills are a must.
The predicted salary is between 24000 - 36000 £ per year.
Service Advisor – Motor Trade / Automotive Dealership
Basic Salary: £30,000 – £32,000 | OTE: £40,000 – £44,000
Location: Watford
Job Type: Full Time / Permanent
Hours: Monday to Friday (8am – 6pm) | 1 in 3 Saturdays (8am – 1pm)
Are you an experienced Service Advisor ready to take the next step in your motor trade career?
We’re working with a well‑established automotive dealership in the Watford area that’s looking for a professional and customer‑focused Service Advisor to join their dynamic aftersales team. If you thrive in a fast‑paced, results‑driven environment and have a passion for the motor trade, this is your chance to build your career with a leading franchised dealership known for delivering outstanding service.
What’s in it for you?
- A competitive basic salary with a realistic OTE of up to £44,000
- Opportunity to work with a respected automotive dealer group and a supportive management team
- Ongoing training and professional development within the motor trade
- A vibrant, high‑performing team in a modern dealership environment
- Recognition for your hard work and contributions
Your Role as a Service Advisor:
As a key member of the service department, you’ll be the first point of contact for customers visiting the dealership for maintenance, servicing, and repairs. As a Service Advisor, you will ensure each customer receives a seamless, professional experience from start to finish.
Day‑to‑day responsibilities include:
- Advising customers on vehicle servicing, maintenance, and repair needs
- Accurately booking vehicles into the workshop and keeping customers informed throughout
- Identifying and promoting additional work, parts, and services where appropriate
- Handling invoices, warranty claims, and all relevant service documentation
- Delivering an exceptional customer experience to build lasting relationships and loyalty
What We’re Looking For:
- Proven experience as a Service Advisor within a franchised dealership environment
- A strong understanding of automotive servicing and technical processes
- Excellent communication, interpersonal, and organisational skills
- A professional appearance and a customer‑centric mindset
- A passion for the motor trade and a solid, stable employment history
If you’re an enthusiastic Service Advisor with a background in the automotive industry and are looking for a fresh challenge within a reputable dealership, we’d love to hear from you.
Apply today or contact Stacey Hunt at ACS Automotive Recruitment Consultancy for a confidential discussion about this exciting Service Advisor opportunity!
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Service Advisor employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Contact Detail:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the automotive industry. This knowledge will not only help you answer technical queries confidently but also demonstrate your passion for the field during any discussions.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios. This can help you prepare for real-life customer interactions, ensuring you can handle inquiries and complaints professionally and courteously.
✨Tip Number 3
Network with professionals in the motor trade. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 4
Research the specific dealership you’re applying to. Understanding their values, services, and customer base will allow you to tailor your approach and show how you can contribute to their success.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, focusing on your technical skills and customer service abilities. Use specific examples from your previous roles to demonstrate how you've excelled in a busy dealership environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry. Mention why you are interested in this particular role and how your background aligns with the responsibilities outlined in the job description.
Highlight Interpersonal Skills: Since the role requires excellent communication and relationship-building skills, be sure to provide examples of how you've successfully interacted with customers in the past. This could include resolving issues or providing exceptional service.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Show Your Passion for the Automotive Industry
Make sure to express your enthusiasm for cars and the automotive sector during the interview. Share any personal experiences or stories that highlight your interest, as this will demonstrate your commitment to the role.
✨Prepare for Technical Questions
Since technical skills are essential for this position, brush up on common automotive issues and solutions. Be ready to discuss how you've handled technical queries in the past, showcasing your problem-solving abilities.
✨Demonstrate Excellent Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and colleagues. Practice articulating your thoughts clearly and confidently, and be prepared to provide examples of how you've built rapport with customers in previous roles.
✨Highlight Your Organisational Skills
In a busy dealership environment, being organised is key. Discuss your methods for managing multiple tasks and prioritising work efficiently. Providing specific examples of how you've successfully juggled responsibilities will impress your interviewers.