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For Companies At a Glance
- Tasks: Be the friendly face for customers, booking services and providing updates.
- Company: Join a leading fast fit brand in Clacton-on-Sea.
- Benefits: Earn £32,000–£40,000 plus bonuses and enjoy ongoing training.
- Why this job: Make a real impact in a busy, customer-focused environment.
- Qualifications: Experience in customer service and a full UK driving licence required.
- Other info: Great career progression opportunities in a supportive team.
The predicted salary is between 28000 - 36000 £ per year.
A fantastic opportunity has arisen for an experienced Service Advisor to join a leading fast fit brand in Clacton-on-Sea. You’ll be the first point of contact for customers, providing clear advice, efficient service booking, and a friendly, professional experience every time. Working in a busy and customer-focused environment, you’ll play a key role in ensuring the smooth day-to-day operation of the service department. If you’re an organised, customer-driven individual with a background in the motor industry — this role offers stability, strong earnings, and great career prospects.
Key Responsibilities
- Welcome customers and handle service enquiries in person and over the phone
- Book vehicles in for service, maintenance, and repair work
- Liaise with technicians and keep customers updated on progress
- Provide clear explanations of work required and completed
- Identify and upsell additional services, repairs, or products when appropriate
- Accurately raise job cards, invoices, and process payments
- Ensure every customer receives professional, friendly, and efficient service
Your Background & Skills
- Previous experience as a Service Advisor, Fast Fit Advisor, or in a similar customer service role within the motor trade
- Strong communication and customer service skills
- Confident handling busy workloads and prioritising effectively
- Knowledge of automotive service processes and terminology
- Team player with a positive, proactive attitude
- Full UK Driving Licence essential
Benefits
- £32,000–£40,000 basic salary (DOE) + Team Bonus
- Ongoing manufacturer and brand training
- Supportive team environment with opportunities for progression
- Work for a respected fast fit brand with a loyal customer base
Apply now to join a successful fast fit centre in Clacton-on-Sea as a Service Advisor, where your people skills, organisation, and enthusiasm will be rewarded with excellent earnings, training, and career development.
Service Advisor employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Contact Detail:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and customer feedback. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to be clear and friendly. Role-play with a friend or family member to get comfortable explaining automotive services and handling customer queries.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experience where you’ve successfully handled customer issues or upsold services. This will demonstrate your value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service, especially in the motor industry. We want to see how you've made customers feel valued and how you’ve handled enquiries like a pro!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant to the role. Remember, we’re looking for someone who can communicate effectively with our customers!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Service Advisor role. Mention specific skills and experiences that align with what we’re looking for, like your knowledge of automotive service processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Know Your Stuff
Make sure you brush up on automotive service processes and terminology. Being able to speak confidently about the services offered and common repairs will show that you’re knowledgeable and ready to help customers.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve handled difficult situations or gone above and beyond for a customer. This will demonstrate your ability to create a friendly and professional experience.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions for service advisors, like how you would handle a busy workload or upsell additional services. The more you practice, the more comfortable you’ll feel during the real thing.
✨Dress the Part
Even though it’s a fast fit centre, first impressions matter! Dress smartly and professionally for your interview. It shows respect for the role and the company, and it helps you feel more confident as well.
