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For Companies At a Glance
- Tasks: Assist customers with vehicle queries and manage bookings efficiently.
- Company: Join a leading Motor Trade dealer group in the TN area.
- Benefits: Enjoy a competitive salary, bonus, pension scheme, and 28 days leave.
- Why this job: Be part of a dynamic team and build lasting customer relationships.
- Qualifications: 1 year of dealership experience as a Service Advisor is required.
- Other info: Car available after 6 months; work Monday to Friday with occasional Saturdays.
The predicted salary is between 24000 - 28000 £ per year.
Overview
Prestige Service Advisor
£30k – £32k basic with £6k bonus
Tonbridge
Permanent/Full Time
Working Hours: Monday to Friday (8 – 6pm) / 1 in 3 Saturdays (8.30am – 12.30pm)
Benefits: Car available after 6 months; Pension Scheme; 28 days annual leave
Our client, a Motor Trade main dealer group in the TN Postcode area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more – please contact us today!
Duties & Responsibilities
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill
- Proven experience working in a dealership, as a Service Advisor (1 year minimum).
- Pinnacle DMS knowledge is desirable, but not essential.
- Technical skills and experience are essential.
- Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.
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Prestige Service Advisor employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Contact Detail:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prestige Service Advisor
✨Tip Number 1
Make sure to research the dealership and its services thoroughly. Understanding their specific offerings and customer base will help you tailor your conversations and demonstrate genuine interest during any interactions.
✨Tip Number 2
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you stand out as a candidate who is well-informed and enthusiastic.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios faced by Service Advisors. This will showcase your problem-solving skills and ability to handle customer queries effectively.
✨Tip Number 4
Demonstrate your technical knowledge during discussions. Being able to speak confidently about automotive issues and solutions will highlight your expertise and reassure the employer of your capability in the role.
We think you need these skills to ace Prestige Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, especially any technical skills and customer service achievements. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the motor trade and your ability to build rapport with customers. Mention specific examples of how you've successfully handled customer queries or issues in the past.
Highlight Relevant Experience: In your application, emphasise your proven experience in a dealership setting. If you have knowledge of Pinnacle DMS or similar systems, be sure to mention it, even if it's not essential.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Showcase Your Experience
Make sure to highlight your previous experience as a Service Advisor, especially any specific achievements or challenges you've overcome. This will demonstrate your capability and readiness for the role.
✨Demonstrate Technical Knowledge
Be prepared to discuss technical queries or issues you’ve handled in the past. Familiarity with Pinnacle DMS is a plus, so if you have any experience with it, mention it during the interview.
✨Emphasise Customer Service Skills
Since the role involves dealing with customers, be ready to share examples of how you've provided excellent customer service. Discuss how you build rapport and create lasting relationships with clients.
✨Prepare Questions
Have a few thoughtful questions ready to ask about the company and the team. This shows your interest in the position and helps you assess if it's the right fit for you.
