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For Companies At a Glance
- Tasks: Manage service bookings and upsell car care products while delivering top-notch customer service.
- Company: Join a leading automotive recruitment consultancy in a busy dealership.
- Benefits: Competitive salary up to £35,000 OTE with training and career development.
- Why this job: Be part of a dynamic team and enhance your skills in the automotive industry.
- Qualifications: Experience in a dealership and strong communication skills are essential.
- Other info: Full-time role with great opportunities for career growth.
The predicted salary is between 21000 - 35000 £ per year.
A leading automotive recruitment consultancy is seeking a Car Service Bookings Advisor to join a busy dealership in Norwich. You will manage service bookings, upsell car care products, and provide outstanding customer service.
Ideal candidates will have experience in a dealership environment and possess strong communication skills. This full-time role offers a competitive salary of up to £35,000 OTE with training and career development opportunities.
Car Service Bookings Specialist – Upsell & Customer Care in Norwich employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Contact Detail:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Service Bookings Specialist – Upsell & Customer Care in Norwich
✨Tip Number 1
Get to know the dealership inside out! Research their services, products, and customer reviews. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when discussing service bookings and upselling car care products during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, we’re always here to support you in landing that dream job!
We think you need these skills to ace Car Service Bookings Specialist – Upsell & Customer Care in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a dealership environment and showcases your communication skills. We want to see how you can manage service bookings and upsell car care products effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer care and how your previous roles have prepared you for this position. We love hearing your story!
Showcase Your Customer Service Skills: In your application, give examples of how you've provided outstanding customer service in the past. We’re looking for candidates who can connect with customers and make their experience memorable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of car service bookings and upselling techniques. Familiarise yourself with common car care products and services that the dealership offers, so you can confidently discuss them during the interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Consider role-playing with a friend to simulate customer interactions, highlighting how you would handle inquiries and upsell products effectively.
✨Demonstrate Customer Care
Prepare examples from your past experience where you provided exceptional customer service. Think about specific situations where you went above and beyond to help a customer, as this will show your potential employer that you truly value customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the training and career development opportunities they offer, or ask how they measure success in the Car Service Bookings Specialist position.
