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For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring a smooth service experience from start to finish.
- Company: Join a leading car dealership in Maidstone with a friendly and supportive team.
- Benefits: Earn up to £32,000 plus bonuses, with training and career progression opportunities.
- Why this job: Make a real difference in customer satisfaction while working in a dynamic environment.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
- Other info: Enjoy a full-time role with a great work-life balance, including weekends off.
The predicted salary is between 28800 - 38400 £ per year.
We’re looking for a Service Advisor to join a busy car dealership in Maidstone. You’ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.
Duties
- Meet and greet service customers in the dealership
- Manage bookings, job cards, and workshop scheduling
- Upsell service plans, products, and accessories
- Keep customers updated on progress, costs, and approvals
- Ensure a professional handover on completion of work
- Deliver outstanding customer service to increase retention
Requirements
- Previous experience as a Service Advisor in a car dealership or motor trade environment
- Strong communication and customer-facing skills
- Ability to upsell products and meet targets
- Good organisational and IT skills (DMS experience an advantage)
- Full UK Driving Licence preferred
Benefits
- Up to £32,000 basic + bonus scheme
- Training and career progression with a franchised dealership
- Pension scheme and company benefits
- Friendly, supportive dealership team
Apply today to join a leading car dealership in Maidstone as a Service Advisor.
Car Dealership Service Advisor in Maidstone employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Contact Detail:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Dealership Service Advisor in Maidstone
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the car industry. You never know who might have a lead on that perfect Service Advisor role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about your experience and how you can upsell services. Confidence is key!
✨Tip Number 3
Stay organised! Keep track of your applications and follow up with dealerships after applying. A little persistence can go a long way in showing your enthusiasm.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and it’s the best way to ensure your application gets noticed.
We think you need these skills to ace Car Dealership Service Advisor in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor or in the motor trade. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service and upselling abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our dealership. Share specific examples of how you've delivered outstanding customer service in the past – we love a good story!
Show Off Your Communication Skills: Since you'll be the key link between customers and the workshop, it's crucial to demonstrate your strong communication skills. In your application, use clear and concise language to show us you can keep customers updated and engaged.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the car dealership environment. Familiarise yourself with common service processes, customer service best practices, and any specific products or services the dealership offers. This will show that you're genuinely interested and ready to hit the ground running.
✨Practice Your Communication Skills
As a Service Advisor, you'll be the face of the dealership. Practise clear and confident communication, especially when discussing technical details with customers. Role-playing with a friend can help you articulate how you'd explain service options or upsell products effectively.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Think of examples from your past experience where you successfully handled bookings, job cards, or scheduling. This will demonstrate your ability to keep things running smoothly in a busy environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the dealership's culture, training opportunities, and how they measure success for a Service Advisor. This shows that you're not just interested in the role, but also in how you can grow within the company.
