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For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring a smooth service experience.
- Company: Join a busy main dealership in Warrington with a supportive team.
- Benefits: Competitive salary, paid overtime, and realistic bonuses every month.
- Why this job: Make a real impact in customer service while building a long-term career.
- Qualifications: Experience as a Service Advisor and strong communication skills required.
- Other info: Enjoy a fast-paced environment with great career progression opportunities.
The predicted salary is between 28600 - 34320 £ per year.
Overview
Location: Warrington. Salary: Circa £28,600 basic + overtime + bonus. OTE: £800–£1,200 per month. Working Hours: 45 hours Monday to Friday; Saturday mornings on rota (currently 1 in 4, paid overtime). Job Type: Full-time | Permanent.
We're recruiting on behalf of a busy main dealership in Warrington that is expanding its Aftersales team and looking to appoint two experienced Service Advisors. You'll be joining a well-structured department consisting of Service Advisors, Service Administration, and a Service Manager, working in a fast-paced, customer-focused environment with multiple bonus opportunities available every month.
The Role
As a Service Advisor, you'll be the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle handover.
Key Responsibilities
- Meet and greet service customers
- Manage bookings, job cards, and workshop liaison
- Keep customers updated on vehicle progress and costs
- Upsell service plans, tyres, alignment, and additional work
- Deliver excellent customer service to maximise feedback scores
- Ensure accurate administration and invoicing
Requirements
- Previous experience as a Service Advisor within a main dealership environment
- Strong communication and customer-facing skills
- Confident upselling and working to targets
- Organised with good IT and DMS experience
- Full UK Driving Licence
What's on Offer
- Circa £28,600 basic salary
- Paid overtime for weekend work
- Realistic bonus of £800–£1,200 per month
- Multiple bonus gateways (customer feedback, labour sales, service plans, tyres, alignment)
- Stable, well-managed Aftersales department
- Long-term career progression opportunities
Apply today to join a well-established main dealership in Warrington where your experience will be valued, your earning potential is realistic, and you'll have the opportunity to build a long-term career within a supportive Aftersales team.
Service Advisor in London employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Contact Detail:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work in dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions specific to Service Advisors. Think about scenarios where you’ve excelled in customer service or upselling – these are gold when it comes to impressing your potential employer!
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, like customer feedback scores or sales achievements. This tangible evidence can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Service Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, especially in a main dealership. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and upselling abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Warrington. Share specific examples of how you've delivered excellent customer service and met targets in the past.
Show Off Your Communication Skills: As a Service Advisor, strong communication is key. In your application, make sure to demonstrate your ability to keep customers informed and engaged. We love candidates who can convey information clearly and professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the dealership's services and products. Familiarise yourself with common customer queries and how to upsell effectively. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
As a Service Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might want to role-play with a friend or family member to simulate customer interactions. This will help you feel more at ease during the actual interview.
✨Demonstrate Customer Focus
Prepare examples from your past experience where you’ve gone above and beyond for customers. Highlighting your commitment to excellent service will resonate well with the interviewers, especially in a customer-focused environment like this one.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the dealership’s approach to customer feedback, or opportunities for career progression. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
