At a Glance
- Tasks: Lead a high-performing Aftersales team and drive workshop efficiency.
- Company: Prestigious main dealership in Whetstone with excellent facilities.
- Benefits: £60,000 basic salary, up to £120,000 OTE, company car, and no weekend work.
- Other info: Genuine career progression opportunities within a successful dealer group.
- Why this job: Join a successful team and make a real impact in customer satisfaction and profitability.
- Qualifications: Proven Aftersales Management experience and strong leadership skills required.
The predicted salary is between 60000 - 60000 £ per year.
£60,000 Basic Salary | £90,000 OTE | £120,000 OTE | Company Car
Whetstone Permanent | Full Time Monday to Friday (8:00am – 6:00pm)
Our client, a successful prestige main dealership based in Whetstone, is looking to recruit an experienced Aftersales Manager to lead its high-performing Aftersales operation. This is an outstanding opportunity for an accomplished Aftersales Manager with a proven track record of driving workshop performance, customer satisfaction and profitability within a main dealer environment. You'll be responsible for leading a department of approximately 20 team members, including around 8 Technicians, ensuring the highest operational standards while developing and motivating your team. Offering a £60,000 basic salary, a £90,000 OTE, with the opportunity to earn up to £120,000 through exceptional performance, this is a fantastic opportunity to join a successful prestige dealership.
Duties & Responsibilities
- Lead and manage the day-to-day operation of the Aftersales department.
- Drive workshop efficiency, productivity and profitability across Service, Parts and Workshop operations.
- Lead, motivate and develop a team of approximately 20 staff, including around 8 Technicians.
- Monitor departmental KPIs and implement strategies to maximise performance.
- Deliver exceptional levels of customer satisfaction and ensure outstanding customer retention.
- Work closely with senior management to achieve departmental and business objectives.
- Ensure compliance with manufacturer standards, health & safety requirements and dealership processes.
- Recruit, coach and develop staff, creating a positive and high-performing team culture.
- Oversee workshop loading, labour sales, parts performance and departmental profitability.
Your Background & Skills
- Previous Aftersales Management experience within a main dealership is essential.
- Experience within a prestige or VAG dealership is highly desirable, although exceptional candidates from other main dealer backgrounds will be considered.
- Strong leadership skills with a proven ability to manage, motivate and develop successful teams.
- Excellent commercial awareness with a track record of delivering strong financial results.
- Passion for delivering exceptional customer service and operational excellence.
- Highly organised with excellent communication and people management skills.
- Full UK Driving Licence.
What's on Offer?
- £60,000 Basic Salary
- £90,000 OTE based on 100% performance.
- Up to £120,000 OTE at 125% performance.
- Company Car
- Monday to Friday working – No weekend work.
- Prestige dealership with excellent facilities and strong earning potential.
- Genuine career progression within a successful dealer group.
If you're an experienced Aftersales Manager looking for a rewarding leadership opportunity within a prestige main dealership, we'd love to hear from you.
Aftersales Manager in London employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
As a leading main dealer, we pride ourselves on fostering a supportive and dynamic work environment for our Vehicle Technicians. With competitive salaries, ongoing training, and clear pathways for career advancement, we ensure our employees are equipped to excel in their roles while enjoying a culture that values teamwork and customer satisfaction. Located in a vibrant area, our dealership offers unique advantages such as access to the latest technology and a diverse clientele, making it an ideal place for passionate technicians to thrive.
Contact Details:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruitment Team
