At a Glance
- Tasks: Be the go-to person for customers, managing bookings and ensuring top-notch service.
- Company: Join a friendly and supportive car dealership team in Basingstoke.
- Benefits: Earn up to £34,000 plus bonuses, with staff discounts and a pension scheme.
- Other info: Enjoy training opportunities and a dynamic work environment.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
We’re looking for a Service Advisor to join a busy car dealership in Basingstoke. You’ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.
Duties
- Meet and greet service customers in the dealership
- Manage bookings, job cards, and workshop scheduling
- Upsell service plans, products, and accessories
- Keep customers updated on progress, costs, and approvals
- Ensure a professional handover on completion of work
- Deliver outstanding customer service to increase retention
Requirements
- Previous experience as a Service Advisor in a car dealership or motor trade environment
- Strong communication and customer-facing skills
- Ability to upsell products and meet targets
- Good organisational and IT skills (DMS experience an advantage)
- Full UK Driving Licence preferred
Benefits
- Up to £34,000 basic + bonus scheme
- Training and career progression with a franchised dealership
- Staff discounts on cars, service, and parts
- Pension scheme and company benefits
- Friendly, supportive dealership team
Car Dealership Service Advisor in Hampshire employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
As a leading main dealer, we pride ourselves on fostering a supportive and dynamic work environment for our Vehicle Technicians. With competitive salaries, ongoing training, and clear pathways for career advancement, we ensure our employees are equipped to excel in their roles while enjoying a culture that values teamwork and customer satisfaction. Located in a vibrant area, our dealership offers unique advantages such as access to the latest technology and a diverse clientele, making it an ideal place for passionate technicians to thrive.
Contact Details:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruitment Team
