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For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring a smooth service experience.
- Company: Join a leading car dealership in Great Yarmouth with a supportive team.
- Benefits: Earn up to £30,000 plus bonuses, with staff discounts and career progression.
- Why this job: Make a difference by delivering outstanding customer service and building relationships.
- Qualifications: Experience in a similar role, strong communication skills, and a full UK Driving Licence preferred.
- Other info: Enjoy a friendly work environment with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a Service Advisor to join a busy car dealership in Great Yarmouth. You’ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.
Duties
- Meet and greet service customers in the dealership
- Manage bookings, job cards, and workshop scheduling
- Upsell service plans, products, and accessories
- Keep customers updated on progress, costs, and approvals
- Ensure a professional handover on completion of work
- Deliver outstanding customer service to increase retention
Requirements
- Previous experience as a Service Advisor in a car dealership or motor trade environment
- Strong communication and customer-facing skills
- Ability to upsell products and meet targets
- Good organisational and IT skills (DMS experience an advantage)
- Full UK Driving Licence preferred
Benefits
- Up to £30,000 basic + bonus scheme
- Training and career progression with a franchised dealership
- Staff discounts on cars, service, and parts
- Pension scheme and company benefits
- Friendly, supportive dealership team
Apply today to join a leading car dealership in Great Yarmouth as a Service Advisor.
Service Advisor in Gorleston-on-Sea employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Contact Detail:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Gorleston-on-Sea
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the motor trade. They might know of openings or can put in a good word for you at the dealership.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to showcase your customer service skills and how you can upsell products. We want to hear about your past experiences and how they relate to the Service Advisor role.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional when you walk into that dealership for your interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Service Advisor in Gorleston-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor or in the motor trade. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service and upselling abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our dealership. Share specific examples of how you've delivered outstanding customer service in the past – we love a good story!
Show Off Your Communication Skills: Since you'll be the key link between customers and the workshop, it's crucial to demonstrate your strong communication skills. Make sure your application is clear, concise, and free of any typos – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our friendly team!
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the car dealership environment and the role of a Service Advisor. Familiarise yourself with common service plans, products, and accessories that you might be upselling. This will show that you're not just interested in the job, but that you understand it too.
✨Practice Your People Skills
Since this role is all about customer interaction, practice your communication skills. Think about how you would greet customers, explain services, and handle any queries or complaints. Role-playing with a friend can help you feel more confident and prepared for real-life scenarios.
✨Showcase Your Organisational Skills
Being organised is key in this role, so come prepared to discuss how you manage bookings and schedules. You could even bring examples of how you've successfully handled multiple tasks in previous jobs. This will demonstrate your ability to keep things running smoothly in a busy dealership.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if the dealership is the right fit for you.
