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For Companies At a Glance
- Tasks: Lead the Aftersales team, manage WIP, warranty, and ensure top-notch service standards.
- Company: Dynamic automotive company in Great Yarmouth with a focus on excellence.
- Benefits: Competitive salary, OTE earnings, and a company car.
- Why this job: Join a thriving team and make a real impact in the motor trade.
- Qualifications: Experience as an Aftersales Manager or strong background in Service Reception and Parts.
- Other info: Full-time role with opportunities for career progression.
The predicted salary is between 36000 - 45000 £ per year.
£36k basic DOE with £42k – £45k OTE + Car
Great Yarmouth
Permanent/Full Time
Working Hours: Monday to Friday (8am – 6pm), 1 in 3 Saturdays (8am – 12pm)
Our client, located in Great Yarmouth is on the hunt for a skilled Aftersales Manager to join their team. If you’re in the Motor Trade and hold experience as an Aftersales Manager, we want to hear from you!
Duties & Responsibilities:
- You will manage and control WIP, warranty and debtors as well as managing the parts support process and ensuring Aftersales franchise standards and manufacturer relationships are maintained.
- You must be able to command respect, trust and set the pace for the team, finding positive ways to achieve business results.
- You will be monitoring and controlling sales activity by reviewing performance with individuals and agreeing action required to improve sales.
- You will be able to demonstrate a progressive career to date and have a good understanding of departmental KPIs, modern motivational techniques and ideally have a strong technical background.
Your Background & Skill:
- Proven experience as an Aftersales Manager or someone looking to step up who has strong experience and knowledge of the Service Reception, Workshop and Parts departments.
- Excellent communication skills.
- Good at problem solving and identifying solutions for core issues, taking responsibility for your own decision and actions.
- Ability to manage a team and give instruction.
For further details on this Aftersales Manager role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Aftersales Manager in Gorleston-on-Sea employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Contact Detail:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager in Gorleston-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for an Aftersales Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of KPIs and motivational techniques. Be ready to share examples of how you've successfully managed teams and improved sales in your previous roles. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you, and tailor your approach to each one. Quality over quantity, folks!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Show your enthusiasm for the role and reiterate why you’d be a great fit for their team.
We think you need these skills to ace Aftersales Manager in Gorleston-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in the Motor Trade and any relevant achievements that showcase your skills in managing teams and improving sales.
Showcase Your Skills: Don’t just list your responsibilities; show us how you’ve made a difference in your previous roles. Use specific examples to demonstrate your problem-solving abilities and how you've met KPIs in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of the parts support process and your ability to maintain strong manufacturer relationships.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the Aftersales Manager role. Brush up on metrics like warranty claims, sales figures, and customer satisfaction scores. Being able to discuss these confidently will show that you understand what drives success in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated your team or resolved conflicts. This is your chance to demonstrate that you can command respect and lead effectively, which is crucial for this role.
✨Understand the Business
Research the company and its position in the motor trade. Familiarise yourself with their aftersales processes and any recent news or developments. This knowledge will help you tailor your answers and show genuine interest in the company during the interview.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
