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- Tasks: Be the go-to person for customers needing vehicle maintenance and repairs.
- Company: Join a well-established automotive dealership in Exeter with a supportive team.
- Benefits: Competitive salary, uncapped OTE, ongoing training, and recognition for your hard work.
- Why this job: Kickstart your career in the motor trade with a vibrant, high-performing team.
- Qualifications: Experience as a Service Advisor and a passion for the automotive industry.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
The predicted salary is between 29000 - 31000 £ per year.
Are you an experienced Service Advisor ready to take the next step in your motor trade career? We’re working with a well-established automotive dealership in the Exeter area that’s looking for a professional and customer-focused Service Advisor to join their dynamic aftersales team. If you thrive in a fast-paced, results-driven environment and have a passion for the motor trade, this is your chance to build your career with a leading franchised dealership known for delivering outstanding service.
What’s in it for you?
- A competitive basic salary with a realistic OTE of up to £35.2k (but it is uncapped!)
- Opportunity to work with a respected automotive dealer group and a supportive management team
- Ongoing training and professional development within the motor trade
- A vibrant, high-performing team in a modern dealership environment
- Recognition for your hard work and contributions
Your Role as a Service Advisor:
As a key member of the service department, you’ll be the first point of contact for customers visiting the dealership for maintenance, servicing, and repairs. As a Service Advisor, you will ensure each customer receives a seamless, professional experience from start to finish.
Day-to-day responsibilities include:
- Advising customers on vehicle servicing, maintenance, and repair needs
- Accurately booking vehicles into the workshop and keeping customers informed throughout
- Identifying and promoting additional work, parts, and services where appropriate
- Handling invoices, warranty claims, and all relevant service documentation
- Delivering an exceptional customer experience to build lasting relationships and loyalty
What We’re Looking For:
- Proven experience as a Service Advisor within a franchised dealership environment
- A strong understanding of automotive servicing and technical processes
- Excellent communication, interpersonal, and organisational skills
- A professional appearance and a customer-centric mindset
- A passion for the motor trade and a solid, stable employment history
If you’re an enthusiastic Service Advisor with a background in the automotive industry and are looking for a fresh challenge within a reputable dealership, we’d love to hear from you. Apply today or contact Stacey Hunt at ACS Automotive Recruitment Consultancy for a confidential discussion about this exciting Service Advisor opportunity!
Service Advisor in Exeter employer: Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
Contact Detail:
Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Exeter
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the dealership and be ready to discuss how your experience aligns with their values and customer service standards. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Practice your pitch! When you get the chance to meet potential employers, whether at a job fair or through networking events, have a quick summary of your skills and experiences ready. Make it engaging and memorable!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Advisor in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in the motor trade and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and why you’re the perfect fit for our dealership. Keep it professional but let your personality show through.
Showcase Your Customer Service Skills: As a Service Advisor, customer service is key. In your application, share specific examples of how you've delivered exceptional service in the past. We love hearing about your experiences and how you’ve built lasting relationships with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand common servicing and repair processes, as well as any specific services the dealership offers. This will show that you're not just passionate about cars but also knowledgeable about the industry.
✨Customer-Centric Mindset
Prepare to discuss how you've delivered exceptional customer service in the past. Think of specific examples where you went above and beyond for a customer. This role is all about building relationships, so demonstrating your commitment to customer satisfaction is key.
✨Dress to Impress
First impressions matter! Dress professionally to reflect the dealership's standards. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand positively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or the dealership's approach to customer service. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.
