At a Glance
- Tasks: Handle calls, manage enquiries, and assist with client appointments in a busy law firm.
- Company: Join Adam Bernard Solicitors, a growing and dynamic London-based law firm.
- Benefits: Enjoy career progression, hands-on experience, and a competitive salary.
- Other info: Professional and supportive atmosphere with opportunities for growth.
- Why this job: Make a real impact in a fast-paced legal environment while developing your skills.
- Qualifications: Strong communication skills and previous experience in customer service or administration preferred.
The predicted salary is between 25000 - 32000 € per year.
Adam Bernard Solicitors is a growing London-based law firm looking for a confident, professional, and target-driven Receptionist / Call Centre Agent / Telesales Agent to join our busy team. This is an excellent opportunity for someone with strong communication skills, client service experience, and the confidence to manage enquiries in a fast-paced legal environment.
- Key Responsibilities:
- Handling incoming calls and client enquiries professionally
- Booking appointments and managing consultations
- Following up leads and converting enquiries into appointments
- Managing reception and front desk duties
- Assisting with telesales, client intake, and business development
- Updating CRM and internal systems accurately
- Providing administrative and operational support to the team
- Delivering excellent client care and maintaining professionalism at all times
- Requirements:
- Excellent communication and interpersonal skills
- Strong telephone manner and confidence speaking with clients
- Previous experience in reception, call centre, telesales, customer service, or administration preferred
- Ability to work under pressure and manage multiple enquiries
- Professional, organised, and motivated attitude
- Law firm experience is advantageous but not essential
- What We Offer:
- Professional and supportive working environment
- Career progression opportunities
- Hands-on experience within a busy law firm
- Exposure to legal operations and client management
- Competitive salary based on experience
Receptionist/ Call Centre Agent/ Telesales Agent in Slough employer: Adam Bernard Solicitors
Adam Bernard Solicitors is an excellent employer that fosters a professional and supportive work environment, ideal for those looking to grow their careers in the legal sector. With opportunities for career progression and hands-on experience in a busy law firm, employees benefit from a dynamic atmosphere that values strong communication and client service skills. Located in London, the firm offers a competitive salary and the chance to be part of a dedicated team committed to delivering exceptional client care.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/ Call Centre Agent/ Telesales Agent in Slough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Adam Bernard Solicitors. Understand their values, recent cases, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves handling calls and client enquiries, grab a friend and do some mock calls. Focus on your tone, clarity, and how you handle questions. The more comfortable you are on the phone, the better you'll perform during the real deal.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or enquiries in the past. Whether it’s booking appointments or following up leads, demonstrating your ability to juggle responsibilities will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist/ Call Centre Agent/ Telesales Agent in Slough
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about handling calls and client enquiries, make sure your application highlights your communication skills. Use clear and concise language to demonstrate how you can connect with clients effectively.
Tailor Your Experience:We want to see how your previous experience fits the role. If you've worked in reception, call centres, or telesales, mention specific examples that showcase your ability to manage enquiries and provide excellent client care.
Be Professional Yet Approachable:Your application should reflect a balance of professionalism and approachability. Use a friendly tone while maintaining a level of formality that suits a law firm environment. This will show us you're the right fit for our team.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your details and get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Adam Bernard Solicitors
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Call Centre Agent/Telesales Agent. Familiarise yourself with handling client enquiries, booking appointments, and managing CRM systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice answering common interview questions out loud. Focus on maintaining a confident tone and clear articulation. You might even want to role-play with a friend to simulate the interview environment and get comfortable with speaking about your experiences.
✨Showcase Your Client Care Experience
Be ready to share specific examples from your past roles where you provided excellent client care. Highlight situations where you managed difficult enquiries or turned a potential complaint into a positive experience. This will illustrate your ability to thrive in a fast-paced legal environment.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about their expectations for the role, team dynamics, or opportunities for career progression. This shows your enthusiasm for the position and helps you assess if the firm is the right fit for you.
