At a Glance
- Tasks: Welcome guests, handle feedback, and assist with food service.
- Company: Join the vibrant team at Ibis Cardiff Gate, known for exceptional guest experiences.
- Benefits: Enjoy training, employee perks, and a dynamic work environment.
- Other info: We value diversity and aim to promote a varied workforce.
- Why this job: Build meaningful connections while working in a welcoming and inclusive atmosphere.
- Qualifications: Previous customer service experience is essential; Opera Cloud PMS knowledge is a plus.
The predicted salary is between 20000 - 30000 £ per year.
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Job Description
Are you someone who thrives on providing exceptional guest experiences? Do you enjoy building meaningful connections with customers while maintaining a professional demeanor? Look no further – at Adagio Apart-Hotel Birmingham, we have an exciting opportunity for you!
What You'll Do:
- Welcome Guests
- Foster Loyalty
- Prioritize Guest Relations
- Anticipate Needs
- Handle Feedback
- Maintain Brand Image
- Inform Guests
- Assist with Food & Beverage Service
- Handle Administration
What You'll Gain:
- Career Development:
- Training
- Employee Benefits
- Dynamic Work Environment
- Welcoming Team
- Many more.....
Qualifications
Previous experience in a similar role or a customer-focused role required.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Reception Team Member in Birmingham employer: Adagio
ADAGIO in Brentford is an excellent employer that prioritises a warm and inclusive work culture, making it a fantastic place for those passionate about hospitality. Employees benefit from comprehensive training and growth opportunities, ensuring they can advance their careers while delivering exceptional service in a vibrant environment. With a focus on teamwork and communication, ADAGIO fosters a supportive atmosphere where every team member's contribution is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Adagio. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Adagio
Don't be shy about reaching out to Adagio directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Team Member in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Adagio and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Adagio
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
