At a Glance
- Tasks: Welcome guests and ensure they have a memorable stay with top-notch service.
- Company: Join Adagio, part of Accor, a leader in hospitality with a focus on inclusivity.
- Benefits: Flexible part-time hours, opportunity to grow in a dynamic environment.
- Other info: Work Fridays and Saturdays with early shifts, perfect for students!
- Why this job: Be the face of hospitality and create unique experiences for guests every day.
- Qualifications: No prior experience needed, just a passion for customer service and problem-solving.
The predicted salary is between 12 - 15 £ per hour.
Adagio adapts to suit all guests' needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium. London Stratford offers spacious, comfortable apartments furnished in a warm style. Each one has a fully equipped kitchen and a lounge area to help you feel at home. The aparthotel has a gym, shared kitchen, mini market and free Wi-Fi.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
As ambassador, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Our ambition is for our guests to live unique experiences within our Aparthotels. Our philosophy is “A Home away from Home.”
Responsibilities:
- Greet customers, make suggestions, answer and present the breakfast buffet.
- Answer all questions about beverages and the food.
- Ensure quality service in the Breakfast area and kitchen.
- Use sales techniques to retain customers and attract more.
- Apply health regulations relating to cleanliness.
- Apply safety regulations.
- Comply with equipment usage guidelines.
- Comply with maintenance guidelines for the restaurant.
- Ensure your work area is clean.
- Organize your work and work area professionally.
- Clean and clear the breakfast area.
- Do all other tasks as required by the supervisor.
Qualifications:
- Previous hotel experience preferable.
- Guest oriented & problem solver.
This is a part-time position 2 days per week (Fridays and Saturdays) with a rotating roster mix of early shifts (6.30 to 2.48pm). Available to work weekdays and weekends.
Guest Service Ambassador - Part Time (2 days per week) in London employer: Adagio
At Adagio London Stratford, we pride ourselves on creating a welcoming and inclusive environment where every team member can thrive. As a Guest Service Ambassador, you'll enjoy flexible part-time hours, opportunities for personal growth, and the chance to be part of a dynamic team dedicated to providing exceptional guest experiences. With our commitment to diversity and a supportive work culture, you can truly make your mark in the hospitality industry while enjoying the vibrant atmosphere of London.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Ambassador - Part Time (2 days per week) in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Adagio and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Guest Service Ambassador - Part Time (2 days per week) in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Adagio that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Adagio.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Adagio get a sense of who you are beyond your experience!
How to prepare for a job interview at Adagio
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Adagio and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
