At a Glance
- Tasks: Welcome guests and ensure they have a memorable stay at our aparthotel.
- Company: Join Adagio, a part of Accor, known for its inclusive culture.
- Benefits: Flexible part-time hours, training opportunities, and career growth.
- Other info: Work in a dynamic environment with a focus on personal development.
- Why this job: Be the face of hospitality and create unique experiences for guests.
- Qualifications: No prior experience needed, just a passion for guest service.
The predicted salary is between 12 - 15 € per hour.
Company Description
Adagio adapts to suit all guests' needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium. London Stratford offers spacious, comfortable apartments furnished in a warm style. Each one has a fully equipped kitchen and a lounge area to help you feel at home. The aparthotel has a gym, shared kitchen, mini market and free Wi-Fi.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Description
First impressions are everything! As ambassador, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Our ambition is for our guests to live unique experiences within our Aparthotels. Our philosophy is “A Home away from Home.”
Is guest experience and delivering excellent service to clients your passion? Do you like interaction and sharing with others? Are you detail oriented and thrive in sharing your positive energy? Are you curious, outgoing, caring and audacious?
At Adagio, we want our guests to feel at home everywhere. We want to make them live unique moments in our Aparthotels.
- Quality: You guarantee an optimum guest experience at all times, anticipating and managing every situation in order to ensure guest satisfaction.
- Control: You are responsible for processing and following up on all booking requests. You ensure to follow and apply all standards and procedures including billing and cashing in.
- Sales: You master and value our offer and loyalty program toward all our customers. You follow up and are proactive to develop revenue and sales.
The Adagio roadmap to make you grow: Joining Adagio is to choose a personal and collective adventure, rich in emotions and successes. Joining Adagio is also to benefit from a progressing induction and integration journey, welcome, training programs, cross training… to give you every chance to succeed in your job.
This is a part-time position, 2 days per week, with a rotating roster mix of early shifts (7am-3.18pm) and late shifts (3pm-11.18pm). Available to work weekdays and weekends.
Guest Service Ambassador - Part Time (2 days per week) employer: Adagio
Adagio Aparthotels is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where every team member can thrive. With a commitment to diversity and inclusion, employees enjoy a range of benefits including comprehensive training programmes and opportunities for internal promotion, all within the vibrant setting of London Stratford. Join us to be part of a dynamic team that values your contributions and encourages you to explore limitless possibilities in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Service Ambassador - Part Time (2 days per week)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Adagio and its values. This way, you can show how your passion for guest service aligns with their mission of creating unique experiences.
✨Tip Number 2
Practice your people skills! As a Guest Service Ambassador, you'll be interacting with guests all day. Try role-playing common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to share your story! During the interview, talk about your experiences that highlight your guest-oriented mindset. Whether it's a past job or a personal experience, make it relatable to the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to connect with you. Plus, who doesn't love a good online application process?
We think you need these skills to ace Guest Service Ambassador - Part Time (2 days per week)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for guest service and any unique experiences that make you a great fit for Adagio.
Tailor Your Application:Make sure to tailor your application to the Guest Service Ambassador role. Highlight any relevant experience or skills that align with our values of hospitality and guest satisfaction. We love seeing how you connect with our mission!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills – it makes it easier for us to see why you’d be a great addition to our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Adagio
✨Know the Company Inside Out
Before your interview, take some time to research Adagio Aparthotels. Understand their values, services, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Guest Service Skills
As a Guest Service Ambassador, your ability to connect with guests is crucial. Prepare examples from your past experiences where you provided excellent service or resolved issues. Highlight your problem-solving skills and how you can create memorable experiences for guests.
✨Emphasise Your Flexibility
Since this role involves a rotating roster, be ready to discuss your availability and willingness to work different shifts. Show that you’re adaptable and can thrive in various situations, which aligns perfectly with the dynamic environment at Adagio.
✨Bring Positive Energy
Adagio values outgoing and caring individuals. During the interview, let your personality shine through! Share your enthusiasm for hospitality and how you can contribute to creating a warm, welcoming atmosphere for guests. A positive attitude can make a lasting impression!
