At a Glance
- Tasks: Deliver an exceptional breakfast experience and ensure a welcoming atmosphere.
- Company: Join Adagio, part of the Accor network with over 5,500 hotels worldwide.
- Benefits: Opportunities for growth, training, and a positive work environment.
- Other info: Collaborate with a dynamic team and enjoy a vibrant workplace.
- Why this job: Be a Heartist® and make a memorable impact on guests every day.
- Qualifications: Customer service skills and a friendly attitude are essential.
The predicted salary is between 22000 - 25000 £ per year.
Join a hotel member of the Adagio - part of Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring. Opportunities for growth and advancement are plentiful. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality. Have the opportunity to become a Heartist®, and let your heart guide you in this world where life beats stronger.
To deliver an exceptional breakfast experience by ensuring that the breakfast area is welcoming, clean, well-presented and fully stocked at all times. The Breakfast Ambassador is responsible for providing outstanding guest service while maintaining the highest standards of food hygiene, cleanliness and safety.
Key Responsibilities- Welcome guests in a warm, friendly and professional manner.
- Ensure every guest receives excellent customer service throughout breakfast.
- Answer guests' questions regarding breakfast items, allergens and hotel facilities.
- Anticipate guests' needs and resolve any issues promptly and professionally.
- Promote a positive and welcoming atmosphere.
- Prepare and present the breakfast buffet in accordance with Adagio brand standards.
- Ensure hot and cold food items are replenished throughout service.
- Prepare hot breakfast items where required.
- Monitor food quality, freshness and presentation at all times.
- Ensure beverages, coffee machines and juice dispensers remain fully stocked and operational.
- Follow all Food Safety, HACCP and Health & Safety procedures. Carry out and record food temperature checks.
- Ensure correct storage, rotation and labelling of food (FIFO).
- Maintain high standards of cleanliness within the breakfast area, kitchen and storage rooms.
- Report any food safety concerns immediately.
- Check stock levels daily.
- Receive deliveries and ensure products are stored correctly.
- Report shortages or damaged items to the manager.
- Minimise food waste through effective stock rotation and portion control.
- Work closely with Reception, Housekeeping and Maintenance to ensure an excellent guest experience.
- Support colleagues during busy periods.
- Attend departmental meetings and training sessions.
- Carry out any other reasonable duties requested by management.
- Previous experience in hospitality or food service is desirable.
- Excellent customer service and communication skills.
- Positive attitude and friendly personality.
- Candidates must be guest-oriented and service-minded.
- Previous F&B / Hotel experience is a plus.
Assisting Reception during quieter periods.
F&B Team Member - Breakfast in Brentford employer: Adagio
Join the Adagio hotel, part of the renowned Accor network, where we prioritise your growth and well-being in a vibrant work environment. As an F&B Team Member, you'll be part of a culture that values every contribution, fostering a sense of community and responsibility towards our guests and the planet. With ample opportunities for advancement and a commitment to creating memorable experiences, this role offers a rewarding path in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member - Breakfast in Brentford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Adagio. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Adagio
Don't be shy about reaching out to Adagio directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Team Member - Breakfast in Brentford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Adagio and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Adagio
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
