At a Glance
- Tasks: Welcome guests, manage check-ins, and ensure a memorable stay.
- Company: Adagio Aparthotels, a leader in guest comfort and service.
- Benefits: Discounted rates at Accor hotels, learning opportunities, and career growth.
- Other info: Join a diverse team committed to making a difference.
- Why this job: Be the first smile guests see and create unforgettable experiences.
- Qualifications: Team player with a passion for guest service and organisation skills.
The predicted salary is between 21150 - 25850 £ per year.
Adagio adapts to suit all guests' needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium. Adagio London City East is home to 132 modern apartments, ideally located in the heart of London, right next to the Tower Of London and Tower Bridge.
First impressions are everything! As a Reception Team Member, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What Is In It For You:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Your experience and skills include:
- Team spirit
- Guest oriented and service minded
- Well organised
- Has a strong sense of ethics, leads by example
Our Commitment To Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion.
Reception Team Member in London employer: Adagio Aparthotels
Adagio Aparthotels in London is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. With a strong commitment to career growth within the Accor network, team members benefit from comprehensive training and support, ensuring a rewarding experience in the hospitality industry. Join us to be part of a dynamic team that values your contributions and promotes a positive work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Adagio Aparthotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Adagio Aparthotels
Don't be shy about reaching out to Adagio Aparthotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Team Member in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Adagio Aparthotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Adagio Aparthotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
