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- Tasks: Welcome guests with care, anticipate their needs, and promote hotel services.
- Company: Join Accor, a leader in hospitality with a focus on diversity and inclusion.
- Benefits: Enjoy competitive pay, opportunities for growth, and a supportive work environment.
- Other info: Dynamic role with opportunities to learn and grow in the hospitality industry.
- Why this job: Be part of a team that creates memorable experiences for guests every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
Adagio adapts to suit all guests' needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.
London Stratford offers spacious, comfortable apartments furnished in a warm style. Each one has a fully equipped kitchen and a lounge area to help you feel at home. The aparthotel has a gym, shared kitchen, mini market and free Wi-Fi. So whether you're here to take in a show at the O2, shop till you drop at Westfield or take care of business at Canary Wharf, we have got you covered for a great stay.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Welcomes all guests as soon as they arrive with care and attention, with a personalised approach.
- Is proactive, anticipates guests' needs and looks for suitable solutions.
- Conveys the hotel image and promotes the company’s loyalty program ALL.
- Assists as required with solving any guest problem and is able to support any query.
- Works efficiently and in a satisfying manner.
- Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them.
- Carries out all operations concerning guests' arrival and departure in compliance with.
Night Guest Service Ambassador in London employer: Adagio Aparthotels
Contact Detail:
Adagio Aparthotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Guest Service Ambassador in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. You never know who might have a lead on that Night Guest Service Ambassador role at Adagio!
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Understand what makes Adagio unique and be ready to share how you can contribute to their commitment to diversity and inclusion.
✨Tip Number 3
Practice your customer service skills! Role-play common guest scenarios with a friend to show off your proactive approach and problem-solving abilities during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Accor family.
We think you need these skills to ace Night Guest Service Ambassador in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Night Guest Service Ambassador role. Highlight any relevant experience or skills that match the job description. We love seeing how you connect your background to what we do at Adagio!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Adagio Aparthotels
✨Know the Company Inside Out
Before your interview, take some time to research Adagio Aparthotels. Understand their values, services, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Night Guest Service Ambassador, you'll be the face of the hotel during night hours. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to anticipate needs and solve problems proactively.
✨Familiarise Yourself with Local Attractions
Since the role involves promoting local events and facilities, brush up on popular attractions near the hotel, like the O2 and Westfield. Being able to discuss these confidently will demonstrate your readiness to assist guests and enhance their stay.
✨Emphasise Your Adaptability
The hospitality industry can be unpredictable, especially at night. Be ready to discuss how you've adapted to changing situations in previous roles. This will reassure the interviewers that you can handle any challenges that may arise during your shift.