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For Companies At a Glance
- Tasks: Welcome guests and ensure they have a memorable experience from check-in to departure.
- Company: Join Accor, a global leader in hospitality with a focus on personal growth.
- Benefits: Competitive pay, employee discounts, and opportunities for career development.
- Other info: Join a friendly, inclusive team and explore limitless career possibilities.
- Why this job: Be the first impression and make a real difference in guests' stays.
- Qualifications: Service-oriented personality; experience in hospitality is a plus.
The predicted salary is between 24000 - 25000 £ per year.
Company Description
Why work for Adagio Aparthotels? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo!
Job Description
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What Is In It For You
- Centrally located in Liverpool City Centre
- 126 Unit Aparthotel
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What You Will Be Doing
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Salary: £11.69 per hour
Qualifications
- Service focused personality is essential
- Experience is an asset
- Prior experience working with Front Office PMS or a related system
- Fluency in English
- Additional languages are a plus
Your Team And Working Environment
Super friendly and welcoming and inclusive team
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Receptionist in Liverpool employer: Adagio Aparthotels
Contact Detail:
Adagio Aparthotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Adagio Aparthotels' values and mission. This way, you can show how your personality aligns with their vibe, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will help you feel more confident when it comes to greeting guests and handling requests during the real deal.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've gone above and beyond for customers in the past. This will highlight your service-focused personality and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest opportunities at Accor, so you can find the perfect role that matches your skills.
We think you need these skills to ace Receptionist in Liverpool
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight any relevant experience and skills that match the job description, especially your service-focused personality and any previous front office experience.
Show Enthusiasm: We love candidates who are excited about the opportunity! In your application, express why you’re passionate about hospitality and how you can help create memorable experiences for our guests.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and gives you a chance to explore more about what we offer at Accor!
How to prepare for a job interview at Adagio Aparthotels
✨Know the Company
Before your interview, take some time to research Adagio Aparthotels and Accor. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Personality
As a Receptionist, your personality is key! Be prepared to demonstrate your service-focused attitude during the interview. Share examples of how you've provided exceptional customer service in the past, and don’t hesitate to let your friendly nature shine through.
✨Practice Common Scenarios
Think about common situations you might face as a Receptionist, like handling guest complaints or upselling hotel facilities. Practising your responses to these scenarios can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready with some thoughtful questions for your interviewer. Ask about the team culture, opportunities for growth, or how they support employee development. This shows that you’re not just interested in the job, but also in being part of their community.