At a Glance
- Tasks: Provide 3rd line support for business systems and drive continuous improvements.
- Company: Dynamic digital transformation consultancy in the property management sector.
- Benefits: £55,000 salary, flexible working, hybrid model, and personal development opportunities.
- Other info: Exciting career progression to Service Desk Manager role available.
- Why this job: Join a growing team and shape the future of operational technology.
- Qualifications: Experience in 3rd line support and strong communication skills required.
The predicted salary is between 55000 - 55000 € per year.
A flexible working opportunity with a digital transformation consultancy in the Property Management sector in London. The role involves operational support for various business systems, such as HubSpot and financial management platforms. Responsibilities include ongoing support, technical documentation, testing, release support, and continuous improvements.
This position is suitable for self-driven individuals who are ambitious and can work independently while utilising internal resources for personal development. The company promotes work/life balance with a hybrid working model, allowing employees to spend 3 days a week in the office and the rest working remotely. A flexible schedule is also offered, enabling you to manage your workload effectively.
To Be Considered:
- Demonstrable experience in a 3rd Line Support / L3 Support role
- Excellent experience with various platforms (e.g., HubSpot, Salesforce) and financial management software
- Experience with SaaS, System Integrations, or Cloud-based platforms
- Strong communication skills
- Knowledge of ITIL
- Experience in test management and technical documentation
This company is leading digital transformation in the property sector, providing an exciting opportunity to influence operational technology's impact on tenants, landlords, and property managers. With a collaborative team culture and significant ownership over your work, this role is ideal for a tech-savvy problem-solver ready to make an impact.
Applications are being considered immediately, so please apply or contact matthew.coney@adameher.com for more information.
3Rd Line Support Engineer - London (Hybrid Remote) - £55,000 employer: Ada Meher
Ada Meher is an exceptional employer, offering a dynamic work environment in the heart of London with a strong focus on digital transformation in the property management sector. Employees benefit from flexible working arrangements, a collaborative culture, and ample opportunities for personal and professional growth, including the potential to advance into leadership roles. With a commitment to work/life balance and a supportive team atmosphere, this is a fantastic opportunity for ambitious individuals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land 3Rd Line Support Engineer - London (Hybrid Remote) - £55,000
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your skills align with their needs. Practise common interview questions and think of examples that showcase your experience in 3rd Line Support.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace 3Rd Line Support Engineer - London (Hybrid Remote) - £55,000
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the 3rd Line Support Engineer role. Highlight your experience with platforms like HubSpot and any relevant SaaS or cloud-based projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about digital transformation in the property sector and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills:Strong communication is key for this role, so make sure your application reflects that. Whether it's through clear language in your CV or a well-structured cover letter, we want to see how you articulate your thoughts and ideas.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered promptly. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Ada Meher
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the platforms mentioned in the job description, like HubSpot and financial management software. Be ready to discuss your experience with these tools and how you've used them to solve problems in previous roles.
✨Show Off Your Communication Skills
As a 3rd Line Support Engineer, strong communication is key. Prepare examples of how you've effectively communicated technical information to non-technical stakeholders. This will demonstrate your ability to bridge the gap between tech and business needs.
✨Highlight Your Problem-Solving Skills
Think of specific instances where you've tackled complex issues in a SaaS or cloud environment. Be ready to walk through your thought process and the steps you took to resolve those challenges, showcasing your analytical skills.
✨Emphasise Your Self-Driven Nature
The role requires someone who can work independently. Share examples of how you've taken initiative in past positions, whether it was leading a project or implementing a new process. This will show that you're ambitious and ready to take ownership of your work.
