Ada Meher Limited in Belfast is seeking a Service Delivery Manager or IT Services Manager to lead the Service Desk, Incident Management and End-User Services for a multi-site environment in a hybrid setup.
You will guide ITIL-driven service delivery for 10+ engineers, monitor performance metrics, and manage vendor/MSP relationships. This role offers flexible working and a clear path toward Head of IT Services over time.
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Hybrid IT Service Delivery Manager – End-User & Desk Lead employer: Ada Meher Limited
Ada Meher Limited is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Legal Tech sector. With a focus on employee growth, you will have access to continuous learning opportunities and the chance to work with cutting-edge NLP/ML technologies in a supportive remote environment. The flexibility of remote work combined with occasional team meetups ensures a strong sense of community while allowing you to maintain a healthy work-life balance.
