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- Tasks: Support residents in a retirement living scheme, ensuring safety and independence.
- Company: Leading housing provider with a mission to transform lives.
- Benefits: Part-time role with competitive salary and supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in customer service and strong IT skills required.
- Other info: Join a passionate team committed to diversity and inclusion.
The predicted salary is between 15724 - 22014 £ per year.
Location: Kington
Salary: £15,724.8 per annum
Expiry date: 04 February, 2026
Permanent, Part Time (24 hours per week)
Are you passionate about helping people live independently in a safe and supportive environment? At the organisation, they are looking for a proactive and caring individual to join them at a welcoming retirement living scheme situated near the centre of Kington.
As their Scheme Manager, you will be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring their residents feel safe, supported, and empowered to live independently. You will take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure they meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you will be confident in taking appropriate action to ensure residents' wellbeing is always prioritised.
What they are looking for:
- Experience in housing or customer-facing roles.
- Strong IT skills (Microsoft Office) and a willingness to learn new systems.
- Excellent record-keeping and attention to detail.
- A self-starter with great organisational skills and a passion for helping others.
- Clear communicator who works well with residents, colleagues, contractors, and external agencies.
- A practical problem-solver who delivers high-quality work and meets deadlines.
- Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Discover the organisation:
The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They are looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives.
They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation for their Menopause Friendly accreditation.
The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply:
If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Scheme Manager in Worcester employer: Ad Warrior
Contact Detail:
Ad Warrior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Show them you’re not just another candidate; you’re genuinely interested in making a difference in their residents' lives.
✨Tip Number 3
Practice your communication skills! Whether it’s answering common interview questions or discussing your experience, being clear and confident will help you stand out as a Scheme Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Scheme Manager in Worcester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how you can contribute to our mission of supporting residents in living independently and safely.
Tailor Your Experience: Make sure to highlight any relevant experience in housing or customer-facing roles. We’re looking for someone who understands the importance of excellent customer service, so share specific examples that demonstrate your skills.
Be Detail-Oriented: Attention to detail is key for this role. In your application, showcase your organisational skills and ability to keep accurate records. We appreciate candidates who take pride in their work and can manage compliance standards effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ad Warrior
✨Know Your Stuff
Before the interview, make sure you understand the role of a Scheme Manager inside out. Familiarise yourself with the key responsibilities like safety checks and compliance standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Your Passion for Helping Others
Since this role is all about supporting residents, be ready to share examples of how you've helped others in previous roles. Whether it's resolving complaints or ensuring someone feels safe, your passion for making a difference should shine through.
✨Brush Up on Your IT Skills
As strong IT skills are essential, take some time to practice using Microsoft Office and any other relevant software. Being comfortable with technology will not only boost your confidence but also show that you're proactive and willing to learn new systems.
✨Communicate Clearly
During the interview, focus on clear communication. Practice explaining your thoughts and experiences concisely. Remember, you'll need to work well with residents and colleagues, so showcasing your communication skills will be key to impressing the interviewers.
