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For Companies At a Glance
- Tasks: Support key change projects and manage day-to-day operations at the Alliston Centre.
- Company: Join a dynamic university environment focused on innovation and growth.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for professional development.
- Why this job: Be part of a collaborative team making a real impact in education and community engagement.
- Qualifications: A levels in English and Maths or equivalent; customer service experience preferred.
- Other info: We encourage applications from diverse backgrounds to enhance our inclusive workplace.
The predicted salary is between 22680 - 25742 £ per year.
Location: Cirencester
Salary: Grade 4: £22,680 - £25,742 per annum
Hours: Permanent, Full Time 35 hours per week
The Role
Working as a member of the Executive Transformation Team, the post holder will work to support the coordinated delivery of key change and strategic projects, whilst supporting the day-to-day running of the Alliston Centre and Trent Lodge. These spaces are home to Farm 491, The Cirencester Growth Hub, Continuing Professional Development (CPD) and Executive Education and sit alongside the University’s proposed Innovation Village. The role also contributes to promoting the University’s commercial and academic initiatives supporting excellent customer experience and operational efficiency across a dynamic and collaborative environment.
Key Responsibilities:
- Provide administrative and operational support to the Directorate, assisting the Transformation Director, Strategic Project Manager(s) and wider team in achieving their goals and objectives.
- Undertake all general reception duties at the Alliston Centre, fostering and building a rapport with members and customers, ensuring that customer service and satisfaction are consistently prioritised.
- Ensure that all facilities in the Alliston Centre and Trent Lodge are maintained to a high standard.
- Assist with all event booking, co-ordination and delivery including room set up and break down. Support the collection and collation of event feedback to inform an improvement strategy.
- Be familiar with the current offerings of the teams to support commercial business growth.
- Handle all enquiries, support promotional activities and signpost enquirers to the appropriate team or resources.
- Work closely with members, tenants and guests to manage and resolve any queries that may arise.
- Develop strong working relationships with the wider University teams to support and develop operational delivery.
- Perform show-rounds for potential customers and visitors.
Skills and Qualifications
- Educated to a good standard to include A levels in English and Maths, or equivalent.
- Experience in a front-desk administrative role or similar.
- Highly developed interpersonal/customer service skills.
- Excellent organisation skills, applying attention to detail and ensuring deadlines are achieved.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
The University is a Disability Confident and Inclusive Employer, and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the University at this level.
Closing Date: 9 June 2025
Interviews On: 20 June 2025
Transformation Team Coordinator employer: Ad Warrior
Contact Detail:
Ad Warrior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Team Coordinator
✨Tip Number 1
Familiarise yourself with the Alliston Centre and Trent Lodge. Understanding the facilities and services they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current employees or alumni from the University. They can provide insights into the culture and expectations of the Transformation Team, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since the role heavily focuses on fostering relationships and ensuring customer satisfaction, having specific examples ready will showcase your skills effectively.
✨Tip Number 4
Research the University’s commercial and academic initiatives. Being knowledgeable about their projects will not only impress your interviewers but also allow you to articulate how you can contribute to their goals.
We think you need these skills to ace Transformation Team Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Transformation Team Coordinator.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Emphasise your customer service skills and any experience with event coordination, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples from your past experiences that demonstrate your ability to support operational delivery and enhance customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Transformation Team Coordinator role.
How to prepare for a job interview at Ad Warrior
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Transformation Team Coordinator. Familiarise yourself with the key tasks mentioned in the job description, such as providing administrative support and managing customer enquiries. This will help you demonstrate your suitability for the role.
✨Showcase Your Customer Service Skills
Since the role involves fostering relationships with members and customers, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled queries or resolved issues effectively, highlighting your interpersonal skills.
✨Demonstrate Organisational Abilities
The position requires excellent organisation skills and attention to detail. Be ready to provide examples of how you've successfully managed multiple tasks or projects in the past. This could include event coordination or administrative duties that required careful planning.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
