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- Tasks: Support residents in a retirement living scheme, ensuring safety and independence.
- Company: Leading housing provider with a mission to transform lives.
- Benefits: Part-time role with competitive salary and supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in customer service and strong IT skills required.
- Other info: Join a diverse team committed to ethical values and career growth.
The predicted salary is between 11793 - 11793 £ per year.
Location: The Old Vicarage, Swindon
Salary: £11,793.60 per annum
Vacancy Type: Permanent, Part Time (18 hours per week)
Are you passionate about helping people live independently in a safe and supportive environment? At the organisation, they’re looking for a proactive and caring individual to join them at a welcoming retirement living scheme just a short walk away from Swindon town centre. As their Scheme Manager, you’ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring their residents feel safe, supported, and empowered to live independently.
You’ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure they meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you’ll be confident in taking appropriate action to ensure residents’ wellbeing is always prioritised.
What they’re looking for:
- Experience in housing or customer-facing roles.
- Strong IT skills (Microsoft Office) and a willingness to learn new systems.
- Excellent record-keeping and attention to detail.
- A self-starter with great organisational skills and a passion for helping others.
- Clear communicator who works well with residents, colleagues, contractors, and external agencies.
- A practical problem-solver who delivers high-quality work and meets deadlines.
- Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market.
They’re looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation.
They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Scheme Manager in Swindon employer: Ad Warrior
Contact Detail:
Ad Warrior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to it.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers—make them your own!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Scheme Manager in Swindon
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping others in your application. Share specific examples of how you've supported people in previous roles, especially in housing or customer-facing positions.
Be Detail-Oriented: We love a keen eye for detail! Make sure to highlight your organisational skills and any experience you have with record-keeping. This will show us that you can handle the essential safety checks and compliance standards we care about.
Communicate Clearly: As a Scheme Manager, you'll need to be a clear communicator. Use your application to demonstrate your communication skills, whether it's through your writing style or by providing examples of how you've effectively interacted with residents and colleagues.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to make a difference in people's lives.
How to prepare for a job interview at Ad Warrior
✨Know the Organisation
Before your interview, take some time to research the organisation. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous experience in housing or customer-facing roles. Prepare specific examples that highlight your problem-solving skills, attention to detail, and ability to deliver excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your IT Skills
Since strong IT skills are essential for this role, brush up on Microsoft Office and any other relevant software. Be prepared to discuss how you've used technology in past roles to improve efficiency or enhance service delivery.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the organisation. This shows your enthusiasm and helps you determine if it’s the right fit for you. Consider asking about the team dynamics or how success is measured in the Scheme Manager position.