Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver home visits to help residents reduce water usage and save money.
- Company: Join a charity focused on social and environmental regeneration in London.
- Benefits: Enjoy a competitive salary, flexible hours, and the chance to make a real impact.
- Why this job: Be part of a team that promotes sustainability and supports local communities.
- Qualifications: Good communication skills, practical experience, and a full driving licence required.
- Other info: Fixed term role until March 2026, with potential for extension.
The predicted salary is between 27949 - 27949 £ per year.
Smarter Home Visit Advisor
Location: London
Salary: £27,949 per annum
Hours: 37.5 hours per week
Vacancy Type: Fixed term until 31st March 2026, with a possibility to extend
Closing Date: 27th July 2025
The organisation is a social and environmental regeneration charity, working with partners to build sustainable communities where individuals and enterprise prosper.
The Role
The organisation employs teams of Smarter Home Visit Advisor (SHVAs) to deliver water efficiency visits across Greater London and South for a range of Water providers to reduce water usage and prevent water scarcity for customers.
They are seeking people who will be delivering home visits working in and around the South West and West side of London and Croydon areas. This role involves vocational driving and the ability to be reasonably insured on their vehicle policy.
Main Objectives:
- Working with other SHVAs and support staff the SHVA will ensure that the project meets all the client\’s requirements; these are delivered on time, within budget and to agreed quality standards within the agreed administrative and financial frameworks. Specific targets for the post-holder will be agreed for this project.
- Liaise with residents on a day-to-day basis and build good working relationships with them.
- Undertake monitoring information and reporting requirements.
- Undertake home visits to install simple and effective measures to help residents to reduce their water consumption and to save money.
- Provide advice to residents and encourage them to further reduce their water consumption, and make cost savings by making changes to their behaviour.
Key Responsibilities
- Liaise with and develop good working relationships with project partners and colleagues.
- Liaise with other organisation Staff delivering similar or complementary services for residents.
- Work with the marketing and development teams to publicise the programme.
- Generate and respond to referrals and to carry out home visits.
- Carry out a water efficiency survey in each home visited using I-Pad and bespoke software to collect data about the property and household.
- Install a range of basic water saving measures during home visits.
- Provide effective support, both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives through water savings.
- Assist residents to access other relevant services and agencies.
- Attend relevant team meetings / Training surgeries to raise awareness of the programme.
- Report to the Area Manager as required and provide appropriate monitoring and evaluation data.
- Update the organisation\’s timesheets and other key documents at agreed intervals.
- Utilise the programme\’s vehicle in accordance with the Trust Vehicles Usage Policy and Booking Procedures.
- Undertake administrative duties commensurate with the role.
- Work flexibly within 37½ hours per week to accommodate customer visits between 8.00am to 7.00pm, Mon to Fri.
Skills and Qualifications
- Good communication skills and ability to speak and relate to a wide customer base, tailoring messages to the audience
- Relevant practical experience of manual trades or home repair and a good knowledge of home maintenance
- Ability to find practical solutions to problems
- Knowledge of water efficiency and home energy products and giving advice in relation to them
- Experience of project management and managing own workload
- Knowledge of health and safety issues
- A practical outlook and can do attitude
- Experience of using Word and Excel and Thames Water bespoke software and to effectively use other technology i.e. I-Pad
- A commitment and understanding of diversity, equality and inclusion in practice
- Full driving licence with suitable status to be insured by the organisation with a work vehicle supplied to you
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.
Appointment to this role will be subject to Basic DBS clearance by the disclosure and barring service
JBRP1_UKTJ
Locations
Smarter Home Visit Advisor employer: Ad Warrior
Contact Detail:
Ad Warrior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smarter Home Visit Advisor
✨Tip Number 1
Familiarise yourself with water efficiency practices and products. Understanding the latest technologies and methods for reducing water consumption will not only help you in your role but also impress during interviews.
✨Tip Number 2
Network with professionals in the environmental and social regeneration sectors. Attend local events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Practice your communication skills by engaging with diverse groups. Since the role involves liaising with residents from various backgrounds, being able to tailor your message effectively will be crucial.
✨Tip Number 4
Get comfortable using technology like iPads and bespoke software. Familiarity with these tools will be essential for conducting surveys and collecting data efficiently during home visits.
We think you need these skills to ace Smarter Home Visit Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Smarter Home Visit Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any practical experience you have in manual trades, home maintenance, or project management. Provide specific examples of how you've successfully managed your workload and solved problems in similar roles.
Showcase Communication Skills: Since the role involves liaising with residents and building relationships, make sure to demonstrate your communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively communicated with diverse audiences.
Include Technical Proficiency: Mention your familiarity with technology, particularly with software like Word, Excel, and any bespoke systems. If you have experience using an iPad or similar devices for data collection, be sure to include that as well.
How to prepare for a job interview at Ad Warrior
✨Show Your Communication Skills
As a Smarter Home Visit Advisor, you'll need to communicate effectively with a diverse range of residents. During the interview, demonstrate your ability to tailor your messages to different audiences and share examples of how you've successfully built relationships in previous roles.
✨Highlight Relevant Experience
Make sure to discuss any practical experience you have in manual trades or home repair. This role requires a good knowledge of home maintenance, so be prepared to talk about specific projects you've worked on and the solutions you provided.
✨Demonstrate Problem-Solving Skills
The ability to find practical solutions to problems is crucial for this position. Be ready to share examples of challenges you've faced in past roles and how you approached them, particularly in relation to water efficiency or home energy products.
✨Familiarise Yourself with Technology
You'll be using an iPad and bespoke software for data collection during home visits. Brush up on your tech skills and be prepared to discuss your experience with similar tools, as well as your ability to adapt to new technologies quickly.