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For Companies At a Glance
- Tasks: Help residents save water and money through home visits and practical advice.
- Company: Join a reputable organisation focused on water efficiency across Greater London and South.
- Benefits: Enjoy flexible working hours, competitive salary, and opportunities for personal development.
- Why this job: Make a real impact on the environment while building relationships with the community.
- Qualifications: Good communication skills, practical experience, and a full driving licence required.
- Other info: Work within a supportive team and gain valuable project management experience.
The predicted salary is between 30000 - 42000 £ per year.
The organisation employs teams of SHVAs to deliver water-efficiency visits across Greater London and South for a range of Water providers to reduce water usage and prevent water scarcity for customers.
The Role
Working with other SHVAs and support staff the SHVA will ensure that the project meets all the clients requirements; these are delivered on time, within budget and to agreed quality standards within the agreed administrative and financial frameworks. Specific targets for the post-holder will be agreed for this project. Liaise with residents on a day-to-day basis and build good working relationships with them. Undertake monitoring information and reporting requirements. Undertake home visits to install simple and effective measures to help residents to reduce their water consumption and to save money. Provide advice to residents and encourage them to further reduce their water consumption and make cost savings by making changes to their behaviour.
Key Tasks & Responsibilities:
- Liaise with and develop good working relationships with project partners and colleagues.
- Liaise with other staff delivering similar or complementary services for residents.
- Work with the marketing and development teams to publicise the programme.
- Generate and respond to referrals and to carry out home visits.
- Carry out a water efficiency survey in each home visited using I-Pad and bespoke software to collect data about the property and household.
- Install a range of basic water saving measures during home visits.
- Provide effective support, both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives through water savings.
- Assist residents to access other relevant services and agencies.
- Attend relevant team meetings / Training surgeries to raise awareness of the programme.
- Report to the Area Manager as required and provide appropriate monitoring and evaluation data.
- Update the organisations timesheets and other key documents at agreed intervals.
- Utilise the programmes vehicle in accordance with the organisations Trust Vehicles Usage Policy and Booking Procedures.
- Undertake administrative duties commensurate with the role.
- Work flexibly within 37 hours per week to accommodate customer visits between 8.00am to 7.00pm, Mon to Fri.
Skills and Qualifications
- Good communication skills and ability to speak and relate to a wide customer base, tailoring messages to the audience.
- Relevant practical experience of manual trades or home repair and a good knowledge of home maintenance.
- Knowledge of water efficiency and home energy products and giving advice in relation to them.
- Experience of project management and managing own workload.
- Experience of using Word and Excel and Thames Water bespoke software and to effectively use other technology i.e. I-Pad.
- Full driving licence with suitable status to be insured by the organisation.
- Willingness to undertake weekend work as required.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.
Smarter Home Visit Advisor employer: Ad Warrior
Contact Detail:
Ad Warrior Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smarter Home Visit Advisor
✨Tip Number 1
Familiarise yourself with water efficiency practices and products. Understanding the latest technologies and methods for reducing water consumption will not only help you in your role but also impress during interviews.
✨Tip Number 2
Network with professionals in the water conservation sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to job openings.
✨Tip Number 3
Practice your communication skills. Since the role involves liaising with residents, being able to convey information clearly and effectively is crucial. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 4
Research the organisation's values and recent projects. Showing that you understand their mission and how you can contribute will set you apart from other candidates during the interview process.
We think you need these skills to ace Smarter Home Visit Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in manual trades, home maintenance, and project management. Emphasise any previous roles where you liaised with customers or provided advice on water efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your passion for water conservation and your ability to build relationships with residents. Mention specific examples of how you've successfully managed projects or improved customer satisfaction in the past.
Showcase Communication Skills: Since good communication is key for this role, provide examples in your application that demonstrate your ability to tailor messages to different audiences. Highlight any experience you have in delivering presentations or training.
Highlight Technical Proficiency: Mention your familiarity with technology, especially if you have experience using software like Word, Excel, or bespoke applications. If you have used an iPad for data collection or surveys, be sure to include that as well.
How to prepare for a job interview at Ad Warrior
✨Showcase Your Communication Skills
As a Smarter Home Visit Advisor, you'll need to communicate effectively with a diverse range of residents. Prepare examples of how you've tailored your communication style to different audiences in the past.
✨Demonstrate Practical Experience
Highlight any relevant experience you have in manual trades or home repair. Be ready to discuss specific projects where you've successfully applied your skills, as this will show your capability to handle the practical aspects of the role.
✨Familiarise Yourself with Water Efficiency
Research water efficiency measures and home energy products before the interview. Being knowledgeable about these topics will not only impress the interviewers but also demonstrate your commitment to the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and project management skills. Think of scenarios where you've had to manage your workload effectively or resolve conflicts, and be ready to share those experiences.
